Transform Your Skills into Solutions; Join Us as a Field Service Technician and Shape Your Career!

We’re currently looking to hire three Field Service Technicians to support our growing Industrial division—specifically in our Ohio, New Jersey, and Virginia territories.

In this role, you’ll be the face of Bizerba within your region, providing service for scheduled jobs, emergency repairs, and installations on equipment such as industrial scales, slicers, X-rays, metal detectors, vision systems, touch screens, and labelers. This position requires a customer-focused mindset, strong analytical skills, and the ability to work independently.

We’re also excited to offer a fully paid, 11-week training program beginning September 4, 2025, in Richmond, VA, to help you build the technical skills needed to succeed in the role.

Your tasks

Perform equipment installations and/or service at various customers locations locally and nationwide if necessary.
Perform scheduled work on Preventive Maintenance Programs and Service Contracts
Responsible for maintaining a personal parts stock.
Annual inventory counts must be within -5% discrepancy.
Provide technical support for customers and distributors including on-call support on a rotational basis to include on-call checking shared email folders and answering service calls.
Perform remote service and e-service.
Training skills include ability to perform demonstrations of equipment capabilities, function and maintenance to operators and maintenance Crews.
Handle technical correspondence with key customers.
Communicate technical issues and problems to head Industrial office and work together on solutions.
Prepare, communicate, and publish technical documentations for regular installations and projects.
Comply with company objectives as regards to budget goals and profits, and in fulfilling reporting requirements
Accurate and consistent logging in ADP and SIS
Closing out work order tickets on time with descriptive details
Detailed daily reporting of services provided at customers.
Timely expense reporting
Responsible for proper upkeep and maintenance of provided company service vehicle(s)
Responsible for keeping the spare parts in new/sellable condition and safe packaging.
Responsible for the proper upkeep of company issued equipment including tools, equipment, phone, laptop, and so forth.

Your profile

Associate degree or equivalent from a two-year technical school or college
Strong electrical and mechanical skills are a must.
Able to travel frequently, up to several hours of driving per day possible. Must be open to on-call and occasional weekends and/or overnight travel. Typical travel is 50-80% plus overnight. (Food and hotel accommodations provided)
Excellent customer service skills as this position acts as the “face” of the Company.
Must possess basic computer skills and knowledge.
High level of integrity and work ethic including being energetic, and self-motivated
Able to work independently and remotely with project teams.
Possess a valid driver’s license and be able to successfully pass a criminal background and driving record check, as well as a pre-employment drug screen.