Senior Staff Network Engineer Federal
Offer summary
Qualifications:
8+ years of experience in networking, including routing, switching, security, and load balancing., Proficiency in automation languages such as Python, Ansible, Terraform, PowerShell, or shell scripts., Deep understanding of network technologies like BGP, MPLS, ISIS, OSPF, HSRP/VRRP, IPSEC, IPv6, SNMP., Experience with Cisco IOS and JunOS operating systems..Key responsibilities:
- Design, deploy, and troubleshoot network infrastructures based on technical requirements.
- Partner with project teams to meet timelines and resolve issues.
- Lead in managing network outages and perform problem diagnosis.
- Collaborate with teams to plan and execute software upgrades and maintenance.
Job description
Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and were proud to be one of FORTUNE 100 Best Companies to Work For® and Worlds Most Admired Companies™.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Job DescriptionPlease Note:
“This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminalmisdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.
About the Job
We are seeking a highly motivated and experienced Senior Staff Cloud Network Engineer to join our team in delivering worldclass network solutions to our customers. You will play a pivotal role in designing, implementing, and maintaining secure and scalable network infrastructures that meet the unique needs of customers.
What you get to do in this role:
- Design and deploy networks based on business and technical requirements.
- Partner with project and program managers to meet overall timelines and resolution of issues.
- Operate and troubleshoot networks to identify and resolve issues quickly.
- Take a lead role in the engagement and mitigation of outagecausing events or issues.
- Validate problem descriptions and perform detailed problem diagnosis; track and update problems in troubleticketing system.
- Perform noncritical investigations into functionality that is not working as desired.
- Engage deeply in the sustainment function to proactively analyze network parameters such as capacity and availability to ensure issues are fixed before they cause an outage.
- Review, consult and prepare for planned changes to our cloud production environment.
- Participate in rotating “on call” schedule with other members of the team including weekends.
- Partner with teams to plan and execute software code upgrades and device maintenance.
- Partner with the Site Reliability Engineering (SRE) and Network Reliability and Resiliency (NR2) teams to provide mentorship and input on operational process procedures and improvements achieving operational readiness and excellence.
QualificationsTo be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decisionmaking, or problemsolving. This may include using AIpowered tools, automating workflows, analyzing AIdriven insights, or exploring AI’s potential impact on the function or industry.
- 8+ years experience in networking including routing, switching, security and load balancing.
- Experience in one or more automation languages (Python, Ansible, Terraform, PowerShell, shell scripts, Perl,) required.
- Familiarity with automation driven network environments is a plus.
- 6+ years of experience in working on Internet and data center networks.
- Possess expert understanding of and have experience with most of the following network technologies: BGP, MPLS, ISIS, OSPF, HSRPVRRP, IPSEC, IPv6, SNMP.
- Deep, handson experience with TCPIP protocols including capturing and analyzing traffic with Wireshark andor other tools.
- Familiarity with Cisco IOS and JunOS operating systems required.
- Experience with network monitoring applications such as Splunk, Grafana, and ThousandEyes is a plus.
- Azure Web Apps: developing, deploying, debugging and supporting web applications using .NET, Java, PHP, Python, Node.js etc. on Windows or Linux.
- Ability to partner with peers who are globally distributed is a key part of this role.
- Passion for customer experiences and focus on delivering high quality support.
- Strong communication skills and empathy for customers.
- Ability to learn new technology in a fastpaced environment.
- Ability to deal with ambiguity.
GCS23
Additional InformationServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and requiredinoffice.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
Please Note: Fraudulent job postingsjob scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and were proud to be one of FORTUNE 100 Best Companies to Work For® and Worlds Most Admired Companies™.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Job DescriptionPlease Note:
“This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminalmisdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.
About the Job
We are seeking a highly motivated and experienced Senior Staff Cloud Network Engineer to join our team in delivering worldclass network solutions to our customers. You will play a pivotal role in designing, implementing, and maintaining secure and scalable network infrastructures that meet the unique needs of customers.
What you get to do in this role:
- Design and deploy networks based on business and technical requirements.
- Partner with project and program managers to meet overall timelines and resolution of issues.
- Operate and troubleshoot networks to identify and resolve issues quickly.
- Take a lead role in the engagement and mitigation of outagecausing events or issues.
- Validate problem descriptions and perform detailed problem diagnosis; track and update problems in troubleticketing system.
- Perform noncritical investigations into functionality that is not working as desired.
- Engage deeply in the sustainment function to proactively analyze network parameters such as capacity and availability to ensure issues are fixed before they cause an outage.
- Review, consult and prepare for planned changes to our cloud production environment.
- Participate in rotating “on call” schedule with other members of the team including weekends.
- Partner with teams to plan and execute software code upgrades and device maintenance.
- Partner with the Site Reliability Engineering (SRE) and Network Reliability and Resiliency (NR2) teams to provide mentorship and input on operational process procedures and improvements achieving operational readiness and excellence.
QualificationsTo be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decisionmaking, or problemsolving. This may include using AIpowered tools, automating workflows, analyzing AIdriven insights, or exploring AI’s potential impact on the function or industry.
- 8+ years experience in networking including routing, switching, security and load balancing.
- Experience in one or more automation languages (Python, Ansible, Terraform, PowerShell, shell scripts, Perl,) required.
- Familiarity with automation driven network environments is a plus.
- 6+ years of experience in working on Internet and data center networks.
- Possess expert understanding of and have experience with most of the following network technologies: BGP, MPLS, ISIS, OSPF, HSRPVRRP, IPSEC, IPv6, SNMP.
- Deep, handson experience with TCPIP protocols including capturing and analyzing traffic with Wireshark andor other tools.
- Familiarity with Cisco IOS and JunOS operating systems required.
- Experience with network monitoring applications such as Splunk, Grafana, and ThousandEyes is a plus.
- Azure Web Apps: developing, deploying, debugging and supporting web applications using .NET, Java, PHP, Python, Node.js etc. on Windows or Linux.
- Ability to partner with peers who are globally distributed is a key part of this role.
- Passion for customer experiences and focus on delivering high quality support.
- Strong communication skills and empathy for customers.
- Ability to learn new technology in a fastpaced environment.
- Ability to deal with ambiguity.
GCS23
Additional InformationServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and requiredinoffice.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
Please Note: Fraudulent job postingsjob scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
Please Note:
“This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminalmisdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.
About the Job
We are seeking a highly motivated and experienced Senior Staff Cloud Network Engineer to join our team in delivering worldclass network solutions to our customers. You will play a pivotal role in designing, implementing, and maintaining secure and scalable network infrastructures that meet the unique needs of customers.
What you get to do in this role:
- Design and deploy networks based on business and technical requirements.
- Partner with project and program managers to meet overall timelines and resolution of issues.
- Operate and troubleshoot networks to identify and resolve issues quickly.
- Take a lead role in the engagement and mitigation of outagecausing events or issues.
- Validate problem descriptions and perform detailed problem diagnosis; track and update problems in troubleticketing system.
- Perform noncritical investigations into functionality that is not working as desired.
- Engage deeply in the sustainment function to proactively analyze network parameters such as capacity and availability to ensure issues are fixed before they cause an outage.
- Review, consult and prepare for planned changes to our cloud production environment.
- Participate in rotating “on call” schedule with other members of the team including weekends.
- Partner with teams to plan and execute software code upgrades and device maintenance.
- Partner with the Site Reliability Engineering (SRE) and Network Reliability and Resiliency (NR2) teams to provide mentorship and input on operational process procedures and improvements achieving operational readiness and excellence.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decisionmaking, or problemsolving. This may include using AIpowered tools, automating workflows, analyzing AIdriven insights, or exploring AI’s potential impact on the function or industry.
- 8+ years experience in networking including routing, switching, security and load balancing.
- Experience in one or more automation languages (Python, Ansible, Terraform, PowerShell, shell scripts, Perl,) required.
- Familiarity with automation driven network environments is a plus.
- 6+ years of experience in working on Internet and data center networks.
- Possess expert understanding of and have experience with most of the following network technologies: BGP, MPLS, ISIS, OSPF, HSRPVRRP, IPSEC, IPv6, SNMP.
- Deep, handson experience with TCPIP protocols including capturing and analyzing traffic with Wireshark andor other tools.
- Familiarity with Cisco IOS and JunOS operating systems required.
- Experience with network monitoring applications such as Splunk, Grafana, and ThousandEyes is a plus.
- Azure Web Apps: developing, deploying, debugging and supporting web applications using .NET, Java, PHP, Python, Node.js etc. on Windows or Linux.
- Ability to partner with peers who are globally distributed is a key part of this role.
- Passion for customer experiences and focus on delivering high quality support.
- Strong communication skills and empathy for customers.
- Ability to learn new technology in a fastpaced environment.
- Ability to deal with ambiguity.
GCS23
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and requiredinoffice.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
Please Note: Fraudulent job postingsjob scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
Qualifications
To be successful in this role you have:
Required profile
Experience
Other Skills
- Empathy
- Collaboration
- Communication
- Problem Solving
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