Offer summary

Qualifications:

Minimum 5 years of experience supporting and managing network infrastructure., Strong knowledge of routing and switching protocols such as BGP, EIGRP, OSPF, VLANs., Experience with VPN technologies, load balancers, and network monitoring tools., U.S. Citizen with the ability to obtain a U.S. Government Public Trust Clearance..

Key responsibilities:

Monitor, troubleshoot, and diagnose network issues and outages.

Lead incident response and perform root cause analysis for major network events.

Provide technical mentorship and oversight to junior NOC staff.

Coordinate with external vendors and internal stakeholders to resolve networking issues.

Job description

Description

IgniteAction, a joint venture between ActioNet and Ignite has an immediate opening for a Senior Network Operations Center (NOC) Engineer, you will play a critical role in maintaining the integrity, performance, and availability of the Census Bureau’s network infrastructure. You will lead incident response efforts, proactively monitor systems, and serve as a technical resource for both your team and agency stakeholders. This role is ideal for a seasoned engineer who thrives in high-impact environments and is passionate about operational excellence and continuous improvement.

Location: Remote

Clearance Requirement: Public Trust High (Eligibility to US Citizens Only) / Background Check

What You’ll Do
- Monitor, troubleshoot, and diagnose network outages and performance issues
- Lead incident response and root cause analysis for major network events
- Provide mentoring and technical oversight to junior NOC staff
- Coordinate with ISPs, vendors, and internal federal stakeholders to resolve networking issues
- Allocate resources effectively to ensure 24/7 operational support for the Census IOC
- Fulfill on-call responsibilities to ensure continuity of critical services
What You Bring
- At least 5+ years of experience supporting and administering network infrastructure, preferably in a federal environment.
- U.S. Citizen and ability to obtain a U.S. Government Public Trust Clearance.
- Demonstrated expertise in:
Preferred Qualifications
- Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP)
- F5 Certified Administrator (F5-CA) or F5 BIG-IP certification
- Palo Alto Networks Certified Network Security Administrator (PCNSA) or Engineer (PCNSE)

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 26+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!

Core Capabilities:

Advanced and Managed IT Services
Agile Software Development
DevSecOps
Cybersecurity
Health IT
C4ISR & SIGINT
Data Center Engineering & Operations
Engineering & Installation

Why ActioNet?

At ActioNet, our Passion for Quality is at the heart of everything we do:

Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.
Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.
Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.

ActioNet is proud to be named a Top Workplace for the twelfth year in a row (2014 - 2025). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.

What's in It For You?

As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?

ActioNet is an equal-opportunity employer and values inclusion at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program:

Medical Insurance
Vision Insurance
Dental Insurance
Life and AD&D Insurance
401(k) Savings Plan
Education and Professional Training
Flexible Spending Accounts (FSA)
Employee Referral and Merit Recognition Programs
Employee Assistance and Identity Theft Protection
Paid Holidays: 11 per year
Paid Time Off (PTO)
Disability Insurance

ActioNet is an equal opportunity employer and value inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

********Direct Applicants, only. No Agencies, No third-party recruiters, please********

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