HackerOne is a global leader in offensive security solutions. Our HackerOne Platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the software development lifecycle. The platform offers bug bounty, vulnerability disclosure, pentesting, AI red teaming, and code security. We are trusted by industry leaders like Amazon, Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense. HackerOne was named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024.
We’re looking for a Staff Applications Engineer, GTM Systems to lead how we scale and operationalize gotomarket systems across Sales, Marketing, Customer Success, and Support. As we grow, the ability to adapt and optimize our operations in real time is missioncritical. This role exists to close the gap between strategy and execution, owning Salesforce and other system processes that power everything from lead flow to forecasting. You’ll be the connector who translates GTM strategy into smart, automated systems that help us move with clarity and speed.
We’re looking for a strategic systems thinker who understands the endtoend GTM motion, sees how business goals translate into process and system design, and brings handson expertise across a modern GTM tech stack, including Salesforce Sales Cloud, Service Cloud, Salesloft, Workato, Freshdesk, and enrichment tools.
You’ll lead the design, automation, and execution of GTM processes, with full accountability for the business logic layer and daytoday configuration. You’ll direct external development partners to ensure highquality delivery, and work closely with RevOps to prioritize initiatives, identify system gaps, and implement solutions that improve accuracy, efficiency, and visibility. In this hybrid embedded role, you’ll be fully integrated into RevOps rhythms, contributing to pipeline reviews, forecasting processes, and strategic planning through a systems lens.
Reporting to the Director, Business Applications and IT and located in Seattle, this role offers a unique chance to partner directly with our CEO and SVP of GTM Operations. You’ll be a strategic collaborator, helping define and drive the roadmap—not just execute it.
At HackerOne, we embrace a Flexible Work approach, enabling our team members to work remotely while maintaining productivity and collaboration. We are seeking candidates located in Seattle, WA, and the surrounding metropolitan areas, to facilitate occasional inperson interactions as needed. While the position is primarily remote, there will be periodic inperson requirements to support team collaboration and foster stronger connections. This approach ensures flexibility while providing opportunities to build meaningful inperson relationships that strengthen our team and company culture.
Lead the design and automation of GTM business processes, from lead flow to customer handoffs, renewals, and forecasting.
Own and evolve our system architecture across Salesforce and adjacent tools (Salesloft, Workato, enrichment tools, Freshdesk, etc.) to meet strategic and operational needs.
Translate RevOps and GTM priorities into scalable, maintainable system solutions that drive speed, accuracy, and visibility
Lead the GTM systems roadmap with the Senior Salesforce Application Engineer, aligning on priorities, sequencing, and dependencies
Work directly with the CEO and SVP of GTM Operations to shape the roadmap.
Oversee delivery from external Salesforce development partners, ensuring alignment, velocity, and highquality execution against business needs
Serve as a core systems partner to RevOps, embedded in pipeline reviews, forecasting, and revenue planning
Apply and uphold standards for automation, change management, and documentation within the GTM systems scope
Continuously identify opportunities to improve process efficiency and system usability through configuration, automation, or design changes
5+ years of experience configuring Salesforce and building process automations in a highgrowth, crossfunctional environment
Strong knowledge of GTM systems and processes, including lead management, opportunity lifecycle, forecasting, and renewals with tools such as Salesloft, Workato, Freshdesk, and data enrichment platforms (e.g., Clearbit, ZoomInfo, etc.).
Proven ability to translate business requirements into scalable, maintainable Salesforce solutions
Handson experience with Salesforce Sales Cloud and Service Cloud, including Flow and Apex development.
Proven experience collaborating with senior executives, with the ability to communicate technical concepts clearly and contribute to strategic decisionmaking.
Strong understanding of Salesforce architecture and system integrations; Salesforce Administrator Certification required
Experience building GTM reporting and dashboards in Salesforce
Familiarity with integrations across tools like Workday and marketing automation platforms
Salesforce Advanced Administrator, Platform App Builder, or Business Analyst certification
Background in RevOps, SalesOps, or GTM systems strategy with direct exposure to quotetocash or CPQ workflows
Compensation Bands:
Tier Guide
Health (medical, vision, dental), life, and disability insurance*
Equity stock options
Retirement plans
Paid public holidays and unlimited PTO
Paid maternity and parental leave
Leaves of absence (including caregiver leave and leave under COs Healthy Families and Workplaces Act)
Employee Assistance Program
Flexible Work Stipend
*Eligibility may differ by country
Were committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).
Visawork permit sponsorship is not available.
Employment at HackerOne is contingent on a background check.
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