Order Placer, Utility Services (Remote Mexico or Central Timebased)
Offer summary
Qualifications:
Excellent communication skills in English and Spanish., Experience in customer support or inside sales preferred., Ability to work remotely within Mexico or Central Time zone., Strong organizational skills and customer service orientation..Key responsibilities:
- Assist renters with placing and verifying utility orders.
- Communicate with renters via phone, text, and email.
- Follow up with renters and utility providers through outgoing calls.
- Support team activities and contribute to customer satisfaction.
Job description
Background
Sunroom Leasing partners with property managers to lease homes. We found that the utility setup process was complicated for renters and property managers, so we created a standalone product for it. Utility Profit is on a mission to improve the experience of renting homes. We make it easy for renters to see the utility options for their address and set up their water, electric, gas, and internet. We’re building out our team and creating the future of moving.
Utility Profit partners with property managers, offering a unique found revenue service to boost their earnings. Through our partnership, property managers stand to increase their profitability while enhancing their tenant’s movein experience. Our headquarters are in Austin, TX, and we have a distributed team of 40+ talented employees.
Job Description:Our Order Placer serves a variety of critical functions for Utility Profit renters, primarily working with renters to ensure that their utility orders are completed and verified. This is a fulltime role that will start with a 3month trial, and upon successful completion of the trial, will see a pay increase and become a monthtomonth role. The position requires delivering stellar customer support and salesadjacent activities and will work remotely from Mexico (or a location within 2 hours of US Central Time Zone) on an ongoing basis.
What youll be doing:
Inside Sales & Customer Support: Youll assist our renter customers with placing utility orders and with explaining their options. Youll communicate with renters by phone, text and email.
Phone Support: You’ll make outgoing calls to follow up with renters and sometimes utility providers.
Additional Client or Other Support: As time allows, you may also assist with other activities to support our clients and growing team.
Why youll love working here:
Innovative Company: Youll be joining a small but growing team, at an extremely innovative company that is changing the real estate and utility market. Youll work with creative leaders with a proven track record of creating successful companies.
Salary: This role starts at $700 USDmonth. Upon successful completion of a 3month trial, and presuming work continues to be available, your pay will increase to $800 USDmonth and you will continue working on a monthtomonth basis. You have the choice to be paid in USD or your local currency, if available on our payment platform. In addition to monthly pay, you will receive $3 USD per completed sale.
Supportive Team: We have an amazing team to help train you and support you as you advance.
Modern technology: Weve developed software & CRM systems to deliver the best client experience. Were building tools from the ground up to make your job easier and more efficient.
New School Real Estate: Awesome work environment at a company with an inspiring vision. With an expanding customer and partner base, you will be part of the new home leasing era!
Growth Opportunities: We are expanding our teams quickly and hire from within as we grow!
Diversity: Utility Profit & Sunroom Rentals value inclusion and diversity, and are committed to building a diverse workforce.
Inside Sales & Customer Support: Youll assist our renter customers with placing utility orders and with explaining their options. Youll communicate with renters by phone, text and email.
Phone Support: You’ll make outgoing calls to follow up with renters and sometimes utility providers.
Additional Client or Other Support: As time allows, you may also assist with other activities to support our clients and growing team.
Innovative Company: Youll be joining a small but growing team, at an extremely innovative company that is changing the real estate and utility market. Youll work with creative leaders with a proven track record of creating successful companies.
Salary: This role starts at $700 USDmonth. Upon successful completion of a 3month trial, and presuming work continues to be available, your pay will increase to $800 USDmonth and you will continue working on a monthtomonth basis. You have the choice to be paid in USD or your local currency, if available on our payment platform. In addition to monthly pay, you will receive $3 USD per completed sale.
Supportive Team: We have an amazing team to help train you and support you as you advance.
Modern technology: Weve developed software & CRM systems to deliver the best client experience. Were building tools from the ground up to make your job easier and more efficient.
New School Real Estate: Awesome work environment at a company with an inspiring vision. With an expanding customer and partner base, you will be part of the new home leasing era!
Growth Opportunities: We are expanding our teams quickly and hire from within as we grow!
Diversity: Utility Profit & Sunroom Rentals value inclusion and diversity, and are committed to building a diverse workforce.
Why youll love working here:
Required profile
Experience
Hard Skills
Other Skills
- Customer Service
- Teamwork
- Communication
- Problem Solving
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