Functional and Business Analyst (Bilingual ESEN)

Work set-up: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Colombia

Offer summary

Qualifications:

3–5 years experience as a Business or Functional Analyst in software or consulting., Proficiency in writing user stories, acceptance criteria, and functional specifications., Bilingual in Spanish and English (B2 minimum, C1 preferred), with strong communication skills., Experience with process modeling, APIs, and client-facing workshops..

Key responsibilities:

  • Lead client discovery sessions and document findings.
  • Create user stories, prototypes, and define project scope and priorities.
  • Support pre-sales activities like demos, estimates, and proposals.
  • Collaborate with technical teams to ensure feasibility and quality of deliverables.

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VELAIO Information Technology & Services SME https://velaio.com/
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Job description

This is a remote position.


Work Mode: Remote (ColombiaLATAM) · Fulltime
Languages: Bilingual Spanish English (B2 minimum; C1 preferred)
Start: Immediate

Turn business need into clear requirements, user stories, and Figma prototypes that the engineering team can execute. You will collaborate with clients and internal teams in Spanish and English, and support pre‑sales (demos, scoping, estimates).

Responsibilities

  • Lead client discovery (interviews, workshops, process mapping) and document findings.
  • Write user stories, acceptance criteria (GivenWhenThen), use cases, and PRDSRS.
  • Design wireframes and interactive prototypes in Figma for validation.
  • Define scope and prioritization and maintain the backlog.
  • Pre‑sales support: prepare demosPOCs, do high‑level estimates (t‑shirt sizingstory points), and contribute to proposalsSoW.
  • Collaborate with Tech Lead, QA, and PM to ensure feasibility, traceability, and handoff quality.
  • Communicate, present, and document in ESEN (meetings, notes, PRDs, prototypes).

    • Nice to Have

      • Experience in B2B SaaS, integrations (Zoho, Azure, CRMCPaaS).
      • Product analytics exposure.
      • Familiarity with Zoho ProjectsCRMDesk or Zoho Creator.

        • Tooling

          FigmaFigJam, Miro, Jira or Zoho Projects, ConfluenceNotion, basic Postman, diagrams.net, etc.


          Requirements
          • 3–5 years as Functional Analyst Business Analyst in custom software or consulting.
          • Portfolio or samples showing Figma prototypes and functional deliverables (PRDSRS).
          • Hands‑on experience writing user stories and BDD acceptance criteria .
          • Process modeling and functional understanding of APIs .
          • Client‑facing communication and workshop facilitation.
          • Bilingual ESEN (B2; C1 preferred) — able to lead sessions, document, and present in both languages.

            • Benefits
              • Contract: Employee.
              • Compensation: Competitive, based on experience (include salary expectation).
              • Benefits: remote work, flexible hours, learning path in AIZoho, career growth.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Information Technology & Services
Spoken language(s):
SpanishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Application Programming Interface (API)Business AnalysisUser StoryFigma (Design Software)Business CommunicationSales ManagementAcceptance Test ProceduresBusiness Process MappingBacklogsAtlassian ConfluenceFigJam (Software)Zoho Office SuiteJIRAMiroOracle B2BCalculusProduct AnalyticsDiagramming Software

Other Skills

  • Collaboration
  • Communication
Are you interested?

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