Offer summary

Qualifications:

Minimum 5 years of experience in Higher Education systems implementation or support., Proficiency in SIS, LMS, and CRM platforms such as Banner, Canvas, Salesforce, etc., Fluent in English and Spanish, with strong communication skills., Strong understanding of academic and administrative processes in higher education..

Key responsibilities:

Lead end-to-end implementation projects for SIS, LMS, and CRM systems in higher education institutions.

Conduct requirements gathering, system configuration, and user training.

Collaborate with technical teams on integrations, data migration, and customizations.

Ensure customer satisfaction and effective communication with LATAM-based clients and teams.

Job description

Senior Implementation Consultant – Higher Education (SISLMSCRM) – LATAM based only candidates
*Open to Latin America Only*
At Talentus Global, we are looking for you!

We are a US company with a strong presence in LATAM and across 20+ countries around the world. Some of our key nearshore BPO services include: smartsourcing, dedicated or cluster teams, managed IT services, software outsourcing and the top ERP & CRM solutions, driven by our practices across many different industries, including Higher Education.
We are currently looking for a Senior Implementation Consultant Leader – Higher Education (LATAMbased, SISLMSCRM) to become a valuable addition to our dynamic team!
Location: Latin America (Remote – with potential travel)
Employment Type: Fulltime Contractor
Department: Professional Services Implementation
Reports To: Project Director

Position Summary:We are seeking a highly motivated and experienced Senior Implementation Consultant Leader based in Latin America, with a strong background in Higher Education technologies, including Student Information Systems (SIS), Learning Management Systems (LMS), and Customer Relationship Management (CRM) platforms.
You will work with higher education institutions throughout LATAM to deliver successful endtoend implementations based on global SISLMSCRM solutions. This includes gathering requirements, configuring systems, training users, and supporting golive—all while aligning institutional goals with system capabilities.

Key Responsibilities:* Participate and lead PreSales presentations and calls.
* Lead SIS, LMS, and CRM implementations for colleges and universities, ensuring seamless onboarding and configuration.
* Conduct virtual workshops to gather institutional requirements and define business processes.
* Collaborate with technical teams on integrations, data migration, and customizations.
* Configure applications based on documented needs and best practices.
* Train administrative and academic users (registrars, faculty, admissions, etc.) on platform functionality.
* Develop implementation artifacts such as project plans, process maps, configuration guides, and training materials.
* Support testing, troubleshooting, and golive readiness.
* Ensure excellent customer satisfaction, acting as a trusted advisor throughout the engagement.
* Communicate proactively with LATAMbased teams and clients, managing time zone differences and cultural nuances effectively.

Required Qualifications:* Based in Latin America and fluent in English (C1 or better) – strong verbal and written communication skills required.
* 5+ years of experience implementing or supporting systems in Higher Education, specifically:
* SIS (Banner, Anthology, Workday Student, Jenzabar, Thesis, Power Campus)
* LMS (D2L, Canvas, Blackboard, Moodle)
* CRM (Salesforce, Slate, Dynamics 365, Element451)
* Strong understanding of academic and administrative processes (enrollment, grading, admissions, financial aid, student success).
* Proven ability to manage multiple implementation projects in parallel.
* Comfortable working in remote and multicultural teams.
* Experience using project collaboration tools (e.g., Jira, Confluence, Asana, Teams).
* Spanish fluency is required for effective communication with LATAM clients and prospects.

Preferred Qualifications:* Experience with cloud platforms (Azure, AWS), APIs, and data integrations.
* Experience in U.S. higher education environment or with U.S.based EdTech clients.
* PMP, Scrum, or other project management certifications are required.
* Portuguese fluency is ideal but not required

Benefits & Perks:* Competitive contractor model
* 100% fully remote work model
* Salary in $USD
* Exposure to global EdTech projects
* Growth opportunities in a dynamic and expanding team
* Crosscultural work experience with U.S. institutions and teams
* Bonuses based on performance and success criteria
* Paid vacations
* Day off for birthday
* Benefit courses andor certifications
* Professional development and career advancement opportunities
* Entrepreneurial and teamoriented culture

If you do not possess the qualifications listed above, we will not consider you.

Join us if you have what it takes to be part of the Talentus Global Team!