Working Student (m/f/d) Customer Success & Process Optimization

Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Enrolled student in a business, technical, or related degree program., Strong organizational and communication skills., Interest in AI technologies and process optimization., Proficiency in Outlook and Excel; Salesforce knowledge is a plus..

Key responsibilities:

  • Planning and scheduling customer appointments.
  • Coordinating communication between customers, consulting, and sales teams.
  • Processing and coordinating quote requests with sales.
  • Analyzing and optimizing existing processes, including implementing AI-driven solutions.

Aareon Group logo
Aareon Group Large https://www.aareon.com/
1001 - 5000 Employees
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Job description

Aareon is the leading provider of SaaS solutions for the European property industry. With our software, we digitise and connect the industry and support our clients in optimising processes and acting more sustainably. Our solutions address the major challenges of our time: climate change, housing shortage and skills shortage.

We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity.

Become part of our international team! Become part of #OneAareon! We are looking forward to meeting YOU!

Location: Remote

Your Task
  • Planning and scheduling customer appointments

  • Coordination and communication between customers, the consulting department, and sales

  • Processing and coordinating quote requests with the sales team

  • Telephone coordination with customers regarding appointments and consulting projects

  • Working with Outlook, Salesforce, and Excel

  • Analysis, optimization, and automation of existing processes

  • Implementation of AI-driven processes and training of AI agents

 
Profile
  • Enrolled student in a business-related, technical, or comparable degree program (e.g., Business Administration, Business Informatics, Industrial Engineering, Real Estate Management)

  • Highly structured, organized, and independent working style

  • Strong empathy, customer orientation, and communication skills

  • Initial experience in process analysis and optimization is an advantage

  • Interest and enthusiasm for AI technologies and automation

  • Confident use of Outlook and Excel; Salesforce knowledge is a plus

  • Industry knowledge in real estate or property management is an advantage, but not required

 

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Microsoft Outlook
  • Microsoft Excel
  • Empathy
  • Organizational Skills

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