MOIA’s Global Operator Enablement Services (GOES) Organization is our delivery backbone — our mission-critical interface to operator customers worldwide. We transform innovative technology into operational success by delivering turnkey solutions that enable safe, scalable, and efficient autonomous mobility services.
As a cross-functional, fast-moving team, we integrate vehicle lifecycle enablement, digital platform provisioning, service operations, and customer support to deliver a seamless experience. Acting as the single point of contact for operators, GOES ensures end-to-end excellence.
In short: We bring MOIA’s pioneering products to life — reliably, globally, and ready to scale.
Want to learn more about our turnkey solution for autonomous mobility? Have a closer look at our product video here.
The B2B Support is essential to this mission – ensuring exceptional customer service and operational efficiency in the product and service delivery to our customers. As a member of this team, you will be the primary point of contact for our customers, working closely with both internal and external stakeholders to effectively manage customer inquiries.
We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you!
Questions? Reach out to the recruiter Ben or the hiring manager Tasmin directly.
For student & internship positions, we have an adjusted set of benefits. You can find them here.
We are a member of Charta der Vielfalt and are dedicated to actively fostering a workplace that celebrates and promotes diversity in various aspects such as age, gender identity, race, sexual orientation, physical or cognitive ability, and ethnicity. At MOIA, we embrace a culture where people are accepted, respected, valued, appreciated, and included.
In our commitment to promoting diversity and inclusivity, we regularly provide unconscious bias training to all our employees. Furthermore, we continuously strive to enhance our hiring process by ensuring a diverse hiring panel.
Since we love to collaborate, it is clear to us that we don't want to become a fully remote company, but we also don't need to spend every day of the week in the office to do a great job.
Our current hybrid work approach focuses on adapting to different needs, including increased flexibility that works best for the teams and the individuals with as much self-determination as possible.
Get more insights on how we work on our blog to find out more about our hiring process or follow us on Instagram for a look inside MOIA.
At MOIA we’re reimagining the future of mobility – safe, autonomous and tailored to the needs of cities and their people. As a tech company with more than 400 employees, we build mobility solutions that truly move cities forward.
We launched our ridepooling service in Hamburg in 2019 and have been part of the city’s public transport system since 2023. Since launch, we have transported over 12 million passengers. Currently, MOIA is evolving from a mobility provider to a tech provider offering a scalable and safe turnkey solution for autonomous driving.
With office locations in Berlin and Hamburg, our diverse and international team comprising more than 60 nationalities works together toward that shared mission.
MOIA is more than a technology provider – we are a partner to cities and public transport operators committed to creating more livable spaces and delivering mobility solutions that are reliable, safe and comfortable.
Watch our company video here.
We value authenticity and personal insights in your application responses. While AI tools can be useful, we encourage you to answer the following questions based on your own experiences and understanding. This helps us better evaluate your unique perspective and match for the role.
To reinforce an unbiased screening process, we kindly ask you not to include your picture, age, address, or any other details unrelated to your qualifications and suitability for the role.
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