Business Process Improvement Manager
Offer summary
Qualifications:
Bachelor's Degree or equivalent work experience., At least 3 years of experience in business improvement, process design, or similar roles., Proven track record in leading improvement projects independently, preferably in commercial, supply chain, or retail environments., Experience with Lean Six Sigma and/or BPM methodologies..Key responsibilities:
- Design and implement standardized end-to-end processes across the organization.
- Develop and monitor KPIs to assess process effectiveness and impact on margins.
- Lead cross-functional improvement projects using Lean and Six Sigma methodologies.
- Create and maintain SOPs and facilitate workshops to define and visualize workflows.
Job description
As the
Business Process Improvement Manager – Category & Buying Excellence (C&B) you will play a critical role in defining, setting up, and implementing endtoend processes that drive performance, standardization, and operational excellence across our Category & Buying organization.
You will drive continuous improvement initiatives and projects using Lean Six Sigma and BPM methodologies. You will independently lead crossfunctional improvement projects that directly impact assortment, supply chain efficiency, and commercial margin delivery.
You coordinate and track process optimization projects and process improvements, act as the owner of best practices for the C&B function, and connect the dots across departments to ensure seamless execution and continuous improvement.
This position is based in Varsseveld (at least once a week) & Utrecht or Leek following our hybrid work policy of 2–3 office days per week.
What is your role?
As a Business Process Improvement Manager in the Category & Buying Excellence team, you will drive operational maturity by designing and implementing standardized processes, leading improvement projects, and enabling crossfunctional collaboration.
Your tasks will include:
Process Standardization. Design and implement standardized endtoend processes to support simplification, scalability, and consistency across Category & Buying.
Business Performance Metrics. Develop and monitor KPIs to track process effectiveness and impact on margin, execution, and team performance.
Process Design & Execution. Apply Lean and Six Sigma methodologies to assess, define, and improve business processes aligned with systems, data, and supply chain needs.
Continuous Improvement. Identify opportunities across C&B to optimize operations, embed best practices, and drive continuous process improvement.
CrossFunctional Collaboration. Work closely with Supply Chain, Commercial, and other teams to ensure aligned, integrated execution of improvement initiatives.
Project Management. Independently lead and deliver crossfunctional projects, ensuring clear outcomes, ownership, and measurable impact.
Standard Operating Procedures (SOP) Development. Create and maintain SOPs that support consistent and effective daily operations across the C&B function.
Workshop Facilitation. Lead process workshops to define improvements, gather input, build alignment, and visualize endtoend workflows.
Bachelors Degree or Equivalent Level of Work Experience
3+ years of experience in business improvement, process design, or a similar function (consulting background or equivalent executional role welcomed)
Experience driving improvement projects independently, ideally within commercial, supply chain, or retail environments
Experienced in Lean Six Sigma andor BPM with a proven track record.
Exposure to Category Management, Buying, or Ecommerce operations is a plus
Familiarity with best costvalue chain thinking and datadriven process ownership
You are a proactive selfstarter who thrives on ownership and getting things done. You balance stakeholder needs with ease and communicate clearly across all levels.
You enjoy solving complex problems, bringing structure to ambiguity, and driving measurable improvements through efficient processes.
With a strong sense of organization and business awareness, you align your work with company goals and collaborate confidently across functions to make change happen.
25 vacation days and 12 ATV days (based on a fulltime NL contract)
Flexible working policy in hours and location
Travel and working from home allowance
Profit sharing bonus
Great budget for training and courses
Generous pension plan
Do you want to join us?
In case you feel challenged by the above role description and requirements, we are interested in meeting you! Please use the application button and send your CV and cover letter.If you do not fully meet all requirements for this role, and you think you would be a good match for us, please apply and convince us.
Do you have a question about this role? Please do not hesitate to contact Julia, Talent Acquisition Partner, julia.bodun@kramp.com
What do we offer?
We are an ambitious, fastgrowing and financially sound organization. You can obviously expect:
Key Competencies for Success
Who are you?
You have a “getthingsdone” attitude and thrive in environments where there is complexity, ownership, and autonomy.
You are an executor first, with a strong grasp of methodology but focused on delivery over theory.Your background:
Required profile
Experience
Other Skills
- Teamwork
- Communication
- Problem Solving
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