Senior Agent Vehicle Security Prevention (mfd)

Company Description

Job Description

We are looking for a proactive and detailoriented Agent Vehicle Security Prevention (mfd) to strengthen our European Vehicle Security team at SIXT. In this role, you will take ownership of identifying, preventing, and responding to vehiclerelated fraud and security risks. You will work crossfunctionally with internal departments and collaborate with external partners to protect our fleet and ensure operational integrity across regions. If you have a strong sense of responsibility and sharp eye for potential risks, apply now and become part of TEAM ORANGE!

YOUR ROLE AT SIXT

• You screen proactively review upcoming reservations flagged as highrisk before vehicle pickup and take guided actions
• You identify highrisk rentals based on current fraud patterns, risk scoring and other indicators
• You detect and escalate overdue rentals with highrisk profiles based on scoring and behavioral indicators. Manage both internal and external fraud or overdue inquiries and initiate necessary followup
• You evaluate securityrelevant cases and create case documentation for further processing by the Vehicle Security Specialists (national experts)
• You review various telematic alerts and assess them based on available information and rental data
• You investigate disassembly alerts and take appropriate action when vehicle manipulation is suspected

• YOUR SKILLS MATTER

  • Background Customer service experience or fraud experience
  • Analytical Skills You have analytical skills and technical mindset (experience with different fraud systems is a plus)
  • Organizational Skills Proactive and detailoriented with the ability to spot patterns and anomalies
  • Technical Skills Comfortable working with crossfunctional data, dashboards and BI tools
  • DecisionMaking Skills You have strong analytical and decisionmaking skills, especially under time pressure
  • Language Skills You have Fluent English Skills andor additional languages (e.g., German, Spanish, or French) are an advantage

  • WHAT WE OFFER

    • Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year
    • WorkLife Balance Benefit from a hybrid working model with no dress code
    • Permanent Contract & Competitive Compensation Our employment contract is permanent from the start. Enjoy aboveaverage compensation with performancerelated bonuses
    • Great Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts
    • Training & Development Participate in training programs designed for your personal growth and development
    • Health & Wellbeing Private health insurance to support your wellbeing, plus the Coverflex advantage system

    • Additional Information

      About us:

      We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, toptier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and longterm stability and align our corporate strategy with foresight. Get started with us and apply now!