Open opportunities with German & English Language

Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fluency in German at B2 level or higher., Proficiency in English at B2 level or higher., Strong computer skills for system navigation., Ability to handle confidential data and adapt to changing tasks..

Key responsibilities:

  • Provide support to customers in German and English.
  • Assist with resolving customer inquiries and issues.
  • Maintain confidentiality and adhere to privacy standards.
  • Collaborate with team members in a dynamic environment.

SUTHERLAND GLOBAL COLLECTION SERVICES LLC logo
SUTHERLAND GLOBAL COLLECTION SERVICES LLC Financial Services SME https://www.sutherlandglobal.com/
51 - 200 Employees
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Job description

Company Description

About Sutherland:

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through marketleading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results

Job Description

Sutherland is looking for you – Open positions with German & English Skills

Join Sutherland – Diving into the Exciting World of Outsourcing!

Are you a motivated individual fluent in German and English? If so, we’re looking for you to become part of our dynamic team at Sutherland! Whether you prefer to work from home or in one of our friendly offices in Sofia, Varna, Burgas, or Plovdiv, we have the perfect opportunity for you.

      What We Offer

      • Workplace: Work from home or join us in one of our friendly offices in Sofia, Varna, Burgas or Plovdiv.
      • Career Growth & Development: Personalized training programs, leadership opportunities, and certifications to advance your career.
      • Supportive Environment: Friendly colleagues, approachable managers, and a culture that values collaboration.
      • Competitive Salary & Bonuses: Meet your expectations with our attractive remuneration package.
      • Flexible working hours and shifts: We can offer flexible hours (468) and shifts, depending on your requirements.
        • Comprehensive Health & Wellness Benefits:

          • Health Insurance: Coverage for hospital and outpatient care.
          • Prescription Medicine Reimbursement: Supporting your medical needs.
          • Dental Expense Reimbursement: Assistance with dental care costs.
          • Life Insurance: Comprehensive life insurance coverage for peace of mind.
          • WorkLife Balance: 21 days of paid annual leave
            • Additional Perks & Benefits:

              • Internal Referral Program: Earn rewards for bringing talented individuals into the Sutherland family.
              • Recognition Program: Vibrant rewards and recognition initiatives to celebrate your achievements.
              • Relocation Package: For those moving to join us, we’ll make the transition smooth and stressfree.
              • Perks & Extras:
                • Parking is available as per company policy.
                • Multisport card for health and fitness benefits.
                • Frequent employee wellness and engagement events.
                • Gifts for significant life events such as births or adoptions.
                • Participation in CSR activities and exciting teambuilding events.
                  • Global Exposure: Work with industry experts and gain insights into global business practices.
                    • Why Sutherland?

                      We believe in creating an inclusive, motivating, and supportive workplace where you can thrive. At Sutherland, you’re not just an employee – you’re part of a family dedicated to excellence in the support of other people’ needs.

                      Join us, and let’s grow and succeed together!

                      Qualifications

                      What We’re Looking For Person with:

                      • Language Skills: Fluency in German (B2 or higher) is required; English (B2 or higher) proficiency is essential.
                      • Eligibility to Work in Bulgaria: Applicants must be legally authorized to work in the country.
                      • Experience: Prior experience in outsourcing support is a plus, but not mandatory—we’re happy to train motivated individuals!
                      • Computer Proficiency: Strong computer skills are necessary to navigate systems efficiently.
                      • Privacy Adherence: Ability to manage confidential data with strict adherence to privacy standards.
                      • Adaptability: Adjust to evolving tasks, ensuring successful adaptation to dynamic environment.
                      • CustomerOriented Mindset: A passion for understanding and meeting customer needs.
                      • Empathy and People Skills: Connect with customers effectively, demonstrating patience and professionalism.
                      • Flexibility: Able to approach challenges with a strategic mindset, analyzing problems from various perspectives and developing effective solutions to complex challenges.
                        • Additional Information

                          All your information will be kept confidential according to EEO guidelines.

Required profile

Experience

Industry :
Financial Services
Spoken language(s):
GermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Computer Literacy
  • Adaptability
  • Physical Flexibility
  • Empathy
  • Social Skills

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