Intake Specialist (USbased Healthcare Company)

We’re not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the longterm success of their team members. We also provide retention bonuses at 3, 6, 9, and 12 months, as well as communitydriven benefits like an annual retreat.

About the Company:

This company supports speech therapists across the U.S. in growing thriving private practices. By taking on key administrative tasks like marketing, insurance billing, and patient intake. They help clinicians focus on care while ensuring patients get timely, highquality service.

Role Overview:

We’re hiring a personable, organized, and resultsdrivenIntake Specialist to help convert inbound leads into booked evaluations for partner speech therapy practices. You’ll be the first point of contact for patients—guiding them through the intake process, answering basic questions, estimating insurance coverage, and scheduling appointments with the right therapist.

Core Responsibilities

• Respond to inbound leads via phone and text who are seeking speech therapy services
• Build trust and connection quickly, representing our partner practices with professionalism and empathy
• Use proprietary tools to estimate outofpocket insurance costs
• Match patients with appropriate therapists based on location, specialty, and insurance compatibility
• Schedule evaluations and followups using EHR and calendar tools
• Maintain organized records of all communications and outcomes across multiple practices

• Requirements

  NonNegotiables:

  • Excellent communication skills and a friendly, professional phone presence
  • Strong attention to detail and ability to stay organized across multiple systems
  • Techsavvy and comfortable navigating CRMs, scheduling tools, and communication platforms
  • Availability to work weekends (Saturday & Sunday)

  • NicetoHaves:

    • Experience in patient intake, sales, or cold calling
    • Prior exposure to healthcare, insurance coordination, or therapyrelated settings
    • Ability to work autonomously and deliver results in a fastpaced, clientfacing role

    • Benefits

      Remote Work: Fully remote—work from anywhere

      Generous PTO: Ample paid time off to rest and recharge

      Health Coverage: HMO coverage after 3 months

      Direct Mentorship: Grow through guidance from international industry experts

      Learning & Development: Ongoing access to resources for professional growth

      Global Networking: Work and connect with professionals around the world

      WorkLife Balance: Flexible hours that support a healthy worklife balance

      
      Our Recruitment Process:

      1. Application
      3. Screening
      5. Skills Assessment
      7. Topgrading interview
      9. Client Interview
      11. Job Offer
      13. Client Onboarding
          

      14. Ready to Join Us?

          If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.