Offer summary

Qualifications:

Fluent in Danish and proficient in English., Good communication skills for customer service via phone and email., Flexibility and adaptability to work in different environments., No specific educational background required, but customer support experience is a plus..

Key responsibilities:

Assist customers with bookings, rebookings, and cancellations for travel services.

Provide accurate information and solutions to ensure smooth customer journeys.

Handle customer inquiries via phone and email.

Work from home or office, depending on preference and location.

Job description

Job Title:

Danishspeaking Customer Support specialist (Travel industry)

Job Description

Experience the power of a gamechanging career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help wellknown brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as Worlds Best Workplaces, “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

This role also offers flexibility in terms of where you work: Either from the comfort of your own home, or from one of our offices!

This job is available primarily fulltime, but we also offer parttime employment! This is a flexible way to decide how you want to work with us, anywhere from 50 100% (note: the training period is fulltime only, parttime is possible after this stage)

About the role, as a Customer Support Specialist, you will be responsible for

Bringing great customer service to the customers via phone and email,
Providing accurate information about new bookings, rebookings and cancellation options for air and rail travel, hotel bookings and more
Finding solutions for each individual customer to ensure their journey runs smoothly
Have an opportunity to work from the comfort of your home