Clinch seeks a proactive and detailoriented Client Experience Support Specialist to join our team. In this role, you will play a crucial part in our operations, working closely with Client Experience Managers to support client accounts behind the scenes. This role will be vital in ensuring internal readiness, smooth campaign execution, and platform optimization. This position is ideal for someone with a strong operational mindset and a passion for providing highquality support, with a limited direct clientfacing component.
You will assist with campaign setup, platform configuration, asset management, internal coordination, and ongoing account health monitoring. Your work will help the Client Experience Manager and broader team deliver seamless service and maximize the impact of the Clinch platform for our clients.
Key Responsibilities:
Bonus Experience (Preferred but Not Required):
Guardant Health
Guardant Health
Oklahoma Department of Human Services
Scotiabank - Global Banking and Markets
Scotiabank