Italian Speaking Remote Support Specialist anywhere in Greece - Relocation pack

Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Italian (spoken and written)., Strong customer service and communication skills., Technical aptitude with troubleshooting ability., Proactive, independent work ethic in a remote setting..

Key responsibilities:

  • Provide remote support to Italian-speaking clients via various channels.
  • Troubleshoot and resolve client issues efficiently.
  • Educate clients on product features and best practices.
  • Document interactions and collaborate with the team for support improvements.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment ES has job vacancies for an Italian Speaking Remote Support Specialist and work from anywhere in beautiful Greece! Designed for those who want the flexibility of remote work while providing exceptional support to Italian-speaking clients, this position also comes with a relocation package to help you settle in.With our dedication to creating remarkable customer experiences, you'll play a vital role in assisting clients with their inquiries, technical issues, and product usage—all from your ideal location within Greece!

Your Responsibilities
  • Provide outstanding remote support to Italian-speaking customers through various communication channels.
  • Troubleshoot and resolve client issues efficiently, ensuring maximum satisfaction.
  • Educate clients on product features and best practices to enhance their experience.
  • Document client interactions accurately for continuous improvement and follow-up.
  • Collaborate with the team to share insights and improve the overall quality of support.
  • Engage in ongoing training and development to enhance your knowledge and skills.

Requirements

  • Fluency in Italian (both spoken and written) is essential.
  • Strong customer service and communication skills.
  • Technical aptitude with a knack for troubleshooting issues.
  • Experience in remote support or a customer service role is preferred but not necessary.
  • A proactive approach and ability to work independently in a remote setting.
  • Willingness to engage with the Greek culture and the flexibility to choose your working environment.
  • A positive attitude and eagerness to learn and grow in your career!

Benefits

  • ·         Private Health Insurance
  • ·         Training & Development
  • ·         Performance Bonus
  • ·         2 Extra Salaries Per Year Fully Paid Training
  • ·         Fully Paid Relocation Package ( flight, transfer and hotel )
  • ·         Free Greek Lessons, discounts and other perks

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Italian
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Customer Service
  • Technical Acumen
  • Communication
  • Willingness To Learn

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