Site Reliability Engineer

This is a remote position.

System Reliability Engineer (Application Support)

Experience – 5 to 8 years

Location – Remote – Australia

Up to 110 Aus Dollars +Super

Who are we

Fulcrum Digital is an agile and nextgeneration digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

The Role

• Provide L2 support to production system like application, database, middleware components, infrastructure and network components
  
• Manage productions incidents endtoend within defined SLAs with focus on resolution rather than who caused it.
  
• Interact with various stake holders such as Release managers, program leads, service managers, development and test leads
  
• Review operational readiness requirements such as monitoring and alerting, log rotation and resilience of the components and report the gaps
  
• Provide preimplementation support with activities such as release notes review and implementation dry runs.
  
• Protect production components by running health checks, monitoring latency and memory utilization.
  
• Automate dayto day activities and propose changes that improve reliability
  
• Participate in CAB and provide feedback on change requests
  
• Support the DevOps team in testing the promote pipelines and suggest automation of configuration items.
  
• Practice incident management best practices and perform RCA.
  
• Participate in disaster recovery tests and operational acceptance tests
  
• Analyze the technology stack that makes up the product and optimize recovery time objective.
  
• Work with team members spread across and time zones
  
• Share knowledge, document improvements and mentor junior resources
  

• Requirements
  

  • Deployments MTFProd
    
  • Maintenance items (including stopstart, Disaster Recoveryrelated activities, etc.)
    
  • Monitoring
    
  • Support TRTs
    
  • Incident creation
    
  • CR for changes in MTFProd
    

  • Tools
    

    • Log Monitoring Tool Splunk
      
    • Application Monitoring tool Dynatrace
      
    • Ticketing incidentproblem management tool Remedy
      
    • Linux
      
    • SQL
      
    • Devops Basics CICD Basics, Overview of git, Bit bucket, SonarQube, Fortify, CI(Jenkins), ARA, Saltstack, Chef, Artifactory
      
    • 
      
      
      
      Salary:
      110,000