Outbound Sales Agent

Company Overview:

We are a commercial cleaning company founded on the belief that businesses deserve more than just a “onesizefitsall” service. We deliver tailored, detailfocused cleaning solutions to clients who care about aesthetics, consistency, and professional presentation. Our clientele includes architecture firms, design studios, florist boutiques, and small officebased professionals—businesses that value presentation as much as performance.

As a growing startup based in Australia, we take a modern, thoughtful approach to commercial cleaning. With a sharp focus on quality, professionalism, and client satisfaction, we aim to set new standards in the cleaning industry through peoplefirst service, smart systems, and a high attention to detail.

Job Overview:

The Outbound Sales Agent plays a critical role in generating new business by proactively connecting with potential clients, understanding their needs, and offering tailored cleaning service solutions. This role is ideal for resultsdriven sales professionals with strong communication skills and a passion for helping clients discover highquality service solutions.

Key Responsibilities:

• Proactively contact potential clients via phone, email, and social media to introduce and promote cleaning services.
  
• Achieve and exceed dailyweekly KPIs, including call volume, qualified leads, and conversions.
  
• Build and nurture relationships with prospects, understanding their cleaning needs and offering appropriate solutions.
  
• Present the company’s services effectively in both written and verbal formats, addressing client concerns and objections.
  
• Participate in client video calls and present service proposals when needed.
  
• Maintain accurate records of all interactions, feedback, and deal progress in the CRM.
  
• Provide feedback to the team on client trends, objections, and market demands.
  

• Requirements:
  

  • Fluent in spoken and written English with professional communication skills.
    
  • Proven outbound sales experience (B2B or B2C), preferably in servicesbased industries.
    
  • Strong negotiation and closing skills with the ability to influence decisionmakers.
    
  • High level of confidence and persistence when handling objections and rejection.
    
  • Proficiency in using CRM systems and online communication tools.
    
  • Ability to work independently and manage time efficiently in a remote environment.
    
  • Strong understanding of the sales funnel and client engagement strategies.
    
  • Noisecancelling headset and a reliable internet connection.
    

  • Highly Regarded Skills and Experience:
    

    • Experience in B2B sales targeting small businesses or service industries.
      
    • Sales background in cleaning services, real estate, or facilities management.
      
    • Track record of consistently meeting or exceeding sales KPIs or targets.
      
    • Knowledge of sales techniques, objection handling, and closing strategies.
      

    • Ability to build rapport quickly and provide an excellent customer experience.
      

    • Target Market:
      

      Small boutique businesses such as:
      

      • Design and architecture studios
        
      • Flower shops
        
      • Boutique retail stores
        
      • Professional office spaces
        

      • Compensation:
        

        Base pay (commensurate with experience) plus competitive commissionbased incentives tied to performance and deals closed.
        

        Independent Contractor Perks
        

        • Permanent workfromhome
          
        • Immediate hiring
          
        • 
          
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