Offer summary

Qualifications:

Minimum 3 years of experience with ServiceNow., Strong knowledge of ServiceNow scripting., Good understanding of ITSM processes such as change, problem, incident, request, and SLA., Proficiency in English communication and experience with integrations (REST/SOAP)..

Key responsibilities:

Reinforce application maintenance teams with configuration, development, and technical documentation.

Support and implement ServiceNow CMDB solutions for the team.

Assist in the deployment and support of ITOM and CMDB modules.

Collaborate with teams to ensure effective ServiceNow platform utilization.

Job description

Profile 1

Mission: Reinforce the application maintenance teams in their daily work (configuration, development, writing technical documents)

Exp: 35 yrs

Location: Mumbai & Navi Mumbai (candidate will be sitting at Client Location)

Skills:minimum 3 years experience on servicenow
very good knowledge of the script part of servicenow
good knowledge of the different itsm processes (change, problem, incident, request, SLA, ...)
good level of written and spoken English
at least one experience in integration (RESTSOAP)
knowledge of the service portal

Profile 2
Mission : Reinforce the CMDB team for the implementation and the support of the teams on this solution
Exp: 35 yrs
Location: Mumbai & Navi Mumbai

Skills:good knowledge of the Servicenow CMDB
Good technical level on the ITOM and CMDB part of ServiceNow
having one or more signifactive experience similar to our need
Good written and spoken English, comfortable making presentations