Offer summary

Qualifications:

Minimum 2 years of experience as a Virtual Assistant or in administrative support., Experience with appointment scheduling and calendar management tools., Proficiency with CRM systems like Housecall Pro, Jobber, or ServiceTitan., Skilled in creating social media content using Canva or similar tools..

Key responsibilities:

Manage appointment scheduling and client communications.

Create and post social media content to promote services.

Respond to customer inquiries via calls and emails.

Perform general administrative tasks such as invoicing and data entry.

Job description

About the client:

Our client is a growing home services provider based in the United States, known for delivering reliable, high-quality painting services. They pride themselves on fast response times, exceptional customer satisfaction, and transparent communication. As they expand their operations, they are seeking a dedicated virtual team member to help streamline administrative functions and enhance their digital presence

About the role:

We are hiring a Virtual Assistant to support our client's daily operations in the home services sector. This position involves managing appointment scheduling, responding to client inquiries, maintaining a professional online presence, and providing general administrative support. The ideal candidate is proactive, detail-oriented, and experienced in supporting fast-paced service businesses.

What you’ll be doing:

Answer customer calls and emails, providing friendly and professional support.
Schedule appointments, service calls, and follow-ups using CRM and scheduling tools.
Keep calendars up to date to prevent overlaps or missed bookings.
Create and post social media content (Facebook, Instagram, Nextdoor) to promote services and offers.
Design simple visuals or service promotions using Canva (or similar tools).
Monitor and respond to messages, reviews, and comments on social media in a timely manner.
Track and follow up with leads; input data accurately into the CRM system.
Send estimate templates, service confirmations, and follow-up emails.
Manage task lists and help coordinate communication between field staff and customers.
Perform ad hoc admin tasks such as invoicing support, file management, or data entry.

Who are we looking for?

Minimum 2 years of experience as a Virtual Assistant or Admin Support, preferably in a service-based business.
Experience with appointment scheduling and calendar tools (e.g., Google Calendar, Calendly).
Familiarity with CRMs like Housecall Pro, Jobber, ServiceTitan, or similar.
Skilled in Canva or other design tools for creating engaging content.
Proficient in social media tools (e.g., Meta Business Suite, Buffer, or Later).
Excellent communication skills in English (written and spoken).
Highly organized, responsive, and capable of working independently.
A strong problem-solver with a customer-first mindset.
Prior experience supporting home services, trades, or field-based teams is a plus.

Position: Virtual Assistant

Remote Status: Fully Remote

Preferred Location: Global

Working Hours: 9 AM – 6 PM EST

Salary: USD 900 - 1200

Internal Job ID: 0619

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