Proficiency in German and English communication skills., Basic knowledge of Atlassian products and license reselling., Strong organizational and prioritization skills., Enthusiasm for working in a dynamic, growing organization..
Key responsibilities:
Assist the License Team in addressing customer requests promptly.
Guide customers through the license purchase process and provide quotes.
Identify opportunities for license optimization and ensure data accuracy.
Collaborate with internal teams to ensure a seamless customer experience.
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Here at Valiantys, we believe that software has the power to improve collaboration and productivity in all teams, changing the enterprise world for the better. As the leading global Atlassian Platinum Solution Partner, we are passionate about our mission to transform teamwork in all industries to be more collaborative, agile and efficient - unleashing their full potential. Our international presence leverages our outstanding (certified) technical expertise to deliver projects with the best in class agile methodologies and agile tools. Valiantys is a trusted and respected partner to some of the world's largest companies including 42 of the Fortune Global 100. We have been named Atlassian Partner of the year 5 years in a row and are regularly recognized as a Great Place to Work by our employees. Learn more about what we do at valiantys.com.
Valiantys is the leading global consulting and services firm dedicated to Atlassian. We accelerate business transformation by digitizing processes and modernizing teamwork, using the best Agile methods and tools. Our Atlassian technical expertise is unparalleled and we support our customers across the entire spectrum of their projects on those platforms. Because teamwork requires more than just tools, we help them bridge the gap between their applications and strategic practices such as SAFe and ITIL. Over the last 15 years, we have helped in excess of 5,000 customers to achieve their desired business outcomes at a reduced time to value, through improved team collaboration.
At Valiantys we talk straight, we share and take part, we are mindful of what matters, we make every interaction remarkable and we never stand still. If you think the 5 values sound familiar to you, we bet you will love working with us!
Job summary
Our future Junior License and Loyalty Sales Specialist will be at home in the world of sales with soul. The core task of your team is the sale of Atlassian licenses, but we strive for much more than that. We prioritize finding the optimal solution for our customers and building lasting relationships with our excellent customer service.
We are looking for an enthusiastic team player who can quickly familiarize themselves with complex issues, attack problems creatively and methodically and has excellent organizational skills and a proven ability to prioritize effectively.
Your assignment
Work with the rest of the License Team to make sure requests from customers and colleagues are addressed in a timely fashion β often under nonnegotiable deadlines.
Accompany our customers on their license purchase experience: identifying their needs, creating quotes quickly and accurately, answering questions, and ultimately securing their order.
Provide high quality license quotes for colleagues to pass on to their customers
Identify opportunities for customers to optimize their Atlassian License Landscape.
Ensure data quality by actively maintaining the records of customers you work with in cooperation with the responsible account owner.
Proactively provide renewal quotes for existing customers.
Work closely with consultants, sales managers, business operations and Atlassian to ensure the customers enjoy a seamless experience.
Constantly assess the systems and processes you work with and give feedback when you see areas for improvement.
What you need to be successful
Musthaves
Professional German and English communication skills in writing, over the phone and in person
Excellent ability to make professional connections.
Motivation to strive for stated targets.
Enthusiasm for working in a growing and changing organization.
A keen eye for details.
Basic knowledge of Atlassian and its products.
Curiosity and a drive to improve.
Proven organizational and prioritization ability.
Competence with the Microsoft Suite (especially Excel, SharePoint and Teams)
Nicetohaves
Advanced knowledge of Atlassian products, key app vendors and the Atlassian ecosystem
Professional experience in license reselling
Experience with software applications for customer communication and management.
Why you should apply
We are a close knit team who work together and support each other as we strive for our goals. We are always excited for new insights and ideas, and are motivated to help you learn and grow.
Ownership. We donβt believe in micromanagement. Itβs our goal to give your the tools to succeed and enable you to apply them independently.
Flexibility. We understand life is about balance and we provide flexibility and support to help you achieve your life goals.
eGym Wellpass With a eGym Wellpass membership you have access to various fitness studios throughout Germany
Time to recharge. We offer 30 days of paid vacation, because rest and relaxation are essential for doing your best work β at work and beyond.
Required profile
Experience
Level of experience:Junior (1-2 years)
Spoken language(s):
GermanEnglish
Check out the description to know which languages are mandatory.