It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AIenhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloudbased platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
ServiceNow is currently seeking an Advisory Presales Solution Consultant to provide technical sales partnership and to provide customers within the Wealth & Asset Management sector with product and solution guidance. The Solution Consultant will participate in the growth of the customer by utilising worldclass technical presales techniques to communicate the power, extensibility, and easeofuse of the ServiceNow platform.
What you get to do in this role:
The Solution Consultant is a presales technical consultant with the advanced ability to develop, position and provide technology based solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
Responsible for understanding business and technical problems addressed by ServiceNow products including business transformation, operational efficiency, key regulations & resilience, evolving business needs, security, etc.
Routine interaction with CSuite Executives
Interview customers both face to face and remotely to uncover their technology architecture and business needs.
Partner with the sales teams in the customer account and strategy planning
Lead technical discussions with your customers to help define objectives that ServiceNow can address and their business value
Sell the value of our solution, not just the features and functions of the products
Support and sometimes lead regional marketing events – user conferences, trade shows, webinars, etc
Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via video conference.
Collaborate in the creation of product demo scripts and scenarios.
Develop a deep understanding of the ServiceNow platform so you can be consultative and provide customers guidance and best practices in designing their solution
Responding to Request for InformationProposal documents
Staying current on product developmentsreleases to a level required to brief customers on product roadmaps, deliver product demos and leading POVPOC cycles.
Staying current on competitive analyses and understanding differentiators between the company and its competitors.
In conjunction with Sales Personnel and Professional Services, conduct transition briefings communicate commitments, set expectations in preparation for deployment
Act as the ServiceNow subject matter expert at Executive briefingsmarketing events
To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decisionmaking, or problemsolving. This may include using AIpowered tools, automating workflows, analyzing AIdriven insights, or exploring AI’s potential impact on the function or industry.
Deep expertise (8+ years) of complex enterprise software presales experience (Solution Consulting, PreSales Engineering)
Experience working with and selling to large enterprises (5000+ employees)
Experience complex software solutions into the Wealth & Asset Management, Banking or Financial Services verticals would be a differentiator
Exhibits a degree of technical expertise and understanding, with the aptitude to learn new technology and solutions quickly
Able to articulate and logically communicate concepts with both technical and nontechnical audiences.
Exceptional communication and presentation skills including technical and business concepts
Understanding of and experience selling to Enterprise Architecture teams.
Ability to understand the bigger picture and the business drivers around IT
Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
Business Travel, as necessary within the UK and occasionally international travel to the US. Offices in London and Staines, and regular attendance is expected
Fluency in English
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
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