Director of Accounting Services & Client Delivery

Ready to join the future of work?

Become part of a remote first, global company in a Job That Works for You. You will become among 900+ Guardians worldwide, embracing YOUR unique approach to work. 🌎

Our “Work In Any Way” mission is the future of work, offering flexibility for where you work, empowering you to define your ideal work environment, unbound by the traditional notions of what work should look like. Most importantly, it puts people first! 🤩

This Role in a Nutshell:

At Safeguard Global Accounting Services & Client Delivery is at the core of our Global Outsourcing business’ ability to provide superior accounting services to our clients. The Accounting Services team supports Safeguard Global expansion and mission to support our client’s global growth ambitions, through provision of superior service to Safeguard’s clients.

The Director of Accounting Services is accountable for developing and running a profitable business unit in the Accounting Services Organization.  The Senior Manager / Director is responsible for the delivery of world class customer service on a range of our global engagements. Through effective leadership and highly skilled teams, deliver best in class measures of efficiency and return on investment. Provide significant thought leadership on business development and contribute significantly toward our growth ambitions.  

Key Responsibilities

• Responsible for leading a team of senior managers / managers to deliver financial operations, including cash-flow management, budgeting, and forecasting.
• Effective management of P&L
• Delivering on internal KPIs
• Create & Drive Customer Service Improvement Plans
• Networking (internal & External) to help build our brand
• Day to Day people & Performance Management
• Significant input to the ongoing development of our Services Portfolio
• Significant value-add contribution to ongoing leadership and management teams dialogue.

Knowledge and Experience:

• Qualified Accountant and / or Postgraduate typically in Accounting, Finance, Business Administration, or a related field.
• Extensive knowledge & experience of client service delivery principles
• Significant experience in auditing principles, regulatory requirements, risk management, and process improvement, managing teams, and extensive client communications.
• 10+ years’ experience of accounting, auditing, bookkeeping, compliance activities. (or equivalent industry experience)
• Extensive experience of successful client service delivery
• Significant experience of leading / managing internationally dispersed teams.
• Should have experience in specific industries, which can be crucial for specialized financial reporting and compliance.
• Ability to analyze complex financial data and provide actionable insights.
• Demonstrable knowledge of organization changes and its impact on performance.

Competencies and Skills:

• Business Acumen: Demonstrable/ effective experience of managing a P&L. Significant commercial experience as relates to client contracting & delivery management
• People & Performance Management: Top class leadership of people within a structured management framework.
• Critique & Evaluation: Ability to gather, understand and present data.  Can orchestrate multiple activities at once to accomplish a goal.  Prioritizes & uses resources effectively and efficiently. Seeks opportunities to improve outcomes and / or processes
• Relationship: Relates well to all kinds of people – up, down, and sideways, inside and outside the organization. Can quickly find common ground and solve problems for the good of all.  Creates a feeling of belonging in the team
• Leadership: Defines success in terms of the whole team. Fosters open dialogue & takes appropriate risks. Embraces uncertainty & is Resilient. Can inspire and motivate entire units or organizations
• Excellent oral communication skills and the ability to resolve misunderstandings and errors in a diplomatic manner.
• Superior consultative abilities & interpersonal skills with varying levels of customers and partners.
• Excellent prioritization skills: ability to work in a dynamic, rapidly changing environment by prioritizing appropriately.
• Ability and willingness to support as a Safeguard ambassador and participate fully in our culture and values through your work and interactions with others.
• Demonstrate flexibility & adaptability in challenging situations showing good judgement.
• Superior problem-solving skills that show a flair for creativity as befits the situation.
• Superior demonstrable customer service skills that enable the customers to always feel valued.

Our Global Benefits 

• 👨‍💻 Autonomy & Flexibility (Work in Any Way): Remote first, with the flexibility to include school runs and gym breaks in your schedule all while maintaining a high standard of work.

• 🎁 2 Charitable Days: Contribute to causes you believe in.  

• 🏆 Reward & Recognition Program: Be rewarded for your success and championing our values.  

• 💰 Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. 

• 🏢 Coworking Space: Need to meet with a client, utilize admin services or just get out of the house? We’ve got you covered with flexible workspace options based on location.

Next Steps: 

To express your interest, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time. 

Welcome to the Future of Work!

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At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.