Offer summary

Qualifications:

Minimum 2 years of experience as a Virtual Assistant or administrative support., Proficiency with appointment scheduling and calendar management tools., Experience with CRM systems like Housecall Pro, Jobber, or ServiceTitan., Strong communication skills in English and proficiency with social media and design tools..

Key responsibilities:

Manage appointment scheduling and follow-ups using CRM and scheduling tools.

Respond to customer inquiries via calls and emails, providing professional support.

Create and post social media content to promote services and engage clients.

Perform administrative tasks such as invoicing, data entry, and coordinating communication between staff and clients.

Job description

About the client:

Our client is a growing home services provider based in the United States, known for delivering reliable, highquality painting services. They pride themselves on fast response times, exceptional customer satisfaction, and transparent communication. As they expand their operations, they are seeking a dedicated virtual team member to help streamline administrative functions and enhance their digital presence

About the role:

We are hiring a Virtual Assistant to support our clients daily operations in the home services sector. This position involves managing appointment scheduling, responding to client inquiries, maintaining a professional online presence, and providing general administrative support. The ideal candidate is proactive, detailoriented, and experienced in supporting fastpaced service businesses.

What you’ll be doing:

Answer customer calls and emails, providing friendly and professional support.

Schedule appointments, service calls, and followups using CRM and scheduling tools.

Keep calendars up to date to prevent overlaps or missed bookings.

Create and post social media content (Facebook, Instagram, Nextdoor) to promote services and offers.

Design simple visuals or service promotions using Canva (or similar tools).

Monitor and respond to messages, reviews, and comments on social media in a timely manner.

Track and follow up with leads; input data accurately into the CRM system.

Send estimate templates, service confirmations, and followup emails.

Manage task lists and help coordinate communication between field staff and customers.

Perform ad hoc admin tasks such as invoicing support, file management, or data entry.

Who are we looking for?

Minimum 2 years of experience as a Virtual Assistant or Admin Support, preferably in a servicebased business.

Experience with appointment scheduling and calendar tools (e.g., Google Calendar, Calendly).

Familiarity with CRMs like Housecall Pro, Jobber, ServiceTitan, or similar.

Skilled in Canva or other design tools for creating engaging content.

Proficient in social media tools (e.g., Meta Business Suite, Buffer, or Later).

Excellent communication skills in English (written and spoken).

Highly organized, responsive, and capable of working independently.

A strong problemsolver with a customerfirst mindset.

Prior experience supporting home services, trades, or fieldbased teams is a plus.

Position: Virtual Assistant
Remote Status: Fully Remote
Preferred Location: Global
Working Hours: 9 AM – 6 PM EST
Salary: USD 900 1200
Internal Job ID: 0619