Business Systems Analyst

Junior Business Systems Analyst – HR Technology Team Enterprise Business Technology, Enterprise Systems, GTO

The HR Technology team is seeking a detail-oriented and collaborative Junior Business Systems Analyst to support Workday integrations across the organization. This role is part of a dynamic team within Enterprise Business Technology and plays a key role in ensuring effective delivery and maintenance of Workday solutions.

Essential Responsibilities

• Partner with stakeholders to gather, analyze, and document business requirements and functional specifications for Workday integrations

• Translate business needs into concise and actionable integration requirements for developers

• Assist with functional testing and provide support during user acceptance testing (UAT)

• Adhere to IQVIA’s System Lifecycle (SLC) and Computer System Validation (CSV) procedures

• Support senior analysts with project-related activities and deliverables

• Troubleshoot issues related to Workday integrations and provide timely resolutions

• Deliver responsive and effective customer service to internal business partners

Qualifications

• Bachelor’s degree in Computer Science, Business Administration, or equivalent experience

• Minimum 2 years of experience in systems analysis

• 1–3 years of hands-on experience with Workday HCM (required)

• Familiarity with Workday Extend is a plus, but not essential

• Understanding of enterprise-wide business applications or HR systems is desirable

• Proven ability to grasp client needs and underlying infrastructure, applications, and processes

• Strong documentation and technical writing skills

• Excellent analytical thinking and problem-solving capabilities

• Effective communication and interpersonal skills

• Ability to work autonomously and collaborate remotely with the team

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.