Contract, Commercial Operations
Offer summary
Qualifications:
Bachelor's degree in business or scientific discipline., Minimum 5 years of experience with Veeva CRM, data stewardship, claims, and specialty pharmacy data., At least 3 years of experience with territory alignment design and reporting tools like PowerBI, Tableau, or Qlik Sense., Strong analytical, communication, and project management skills..Key responsibilities:
- Manage CRM enhancements and coordinate process improvements.
- Analyze and ensure data quality for reporting and system configuration.
- Conduct geographical sales analysis and support business intelligence needs.
- Collaborate cross-functionally to support product launches and reporting standards.
Job description
PTC Therapeutics is a global commercial biopharmaceutical company. For over 25 years our team has been deeply committed to a unified purpose: Extending life’s moments for children and adults living with a rare disease.
At PTC, we cultivate an inclusive culture where everyone feels valued, respected, and empowered. We welcome candidates from all backgrounds to join our team, fostering a strong sense of belonging.
Visit our website to learn more about our company and culture!
Site: www.ptcbio.com
Job Description Summary: The Contract, Commercial Operations plays a vital role in integrating and managing new data sets to support PTCs product launches, with a focus on claims data, payer data, and new Specialty Pharmacy Providers. Essential responsibilities include ensuring data quality and validation, enhancing CRM functionality, and coordinating process improvements. This role requires managing crossfunctional collaboration, performing data analysis, and maintaining documentation to ensure efficient and accurate reporting solutions.
Additionally, the analyst manages team rosters, assesses alignment changes, and communicates key inputs to crossfunctional partners. They also assist in planning integrated change request processes across BIIT departments, conduct geographical sales analysis, and ensure data quality in reporting solutions. The analyst is responsible for maintaining SOP documentation, data mapping, data dictionaries, and reporting standards.
The incumbent ensures adherence to relevant regulatory requirements and company Standard Operating Procedures (SOPs) as appropriate.
Additionally, the analyst manages team rosters, assesses alignment changes, and communicates key inputs to crossfunctional partners. They also assist in planning integrated change request processes across BIIT departments, conduct geographical sales analysis, and ensure data quality in reporting solutions. The analyst is responsible for maintaining SOP documentation, data mapping, data dictionaries, and reporting standards.
The incumbent ensures adherence to relevant regulatory requirements and company Standard Operating Procedures (SOPs) as appropriate.
Job Description:ESSENTIAL FUNCTIONS
Primary dutiesresponsibilities:
- Ensure Sales team CRM enhancements and new projects are prioritized appropriately and with the consideration of scalability and ongoing maintenance.
- Analyze configuration changes working with Veeva CRM System Administrator (IT). Establish CRM test scripts and coordinateschedule UATs with relevant field users
- Determine and coordinate process improvements related to CRM functionality, customer data, and reporting.
- Improve and enrich data quality within CRM – address, status, affiliations of HCPs, COEs , establish matchmerge and stewardship activities.
- Manage roster for all field facing teams along with onboarding and offboarding process.
- Assess quarterly cyclical alignment changes and conduct impact analysis and communicate key inputs ZTTRosterTarget lists to all cross functional partners Patient ServicesBIIT.
- Assist in planning and development of an integrated change request processes across crossfunctional BIIT departments.
- Build geographical sales analysis, including: trend analysis, regional data, product rankings, market segmentation, call analysis and other miscellaneous sales support.
- Prioritize projects, meet timelines and exceed quality standards based on incoming and ongoing business needs.
- Analyze data and data requirements regarding reporting solutions, ensure data quality, and match back to core systems transaction results.
- Create and Maintain SOP documentation of Bus Ops solutions (CRM, Reporting, IC), data mapping, data dictionary, and reporting standards.
- Performs other tasks and assignments as needed and specified by management.
KNOWLEDGESKILLSABILITIES REQUIRED
Bachelor’s degree in a related business or scientific discipline and a minimum of 5+ years minimum: Veeva CRM, Data stewardship, Claims and SP Data experience, manage ZTTRosterTarget lists
3+ years minimum: IC, Territory Alignment design,
* Special knowledge or skills needed andor licenses or certificates required.
- Proficiency with Microsoft Office.
- Experience designing and building visualizations using PowerBI or other business intelligence tools (Tableau, Qlik Sense) strong interest in learning new tools and software is key.
- Demonstrated expertise in analytical methodologies, statistics, and implementing structured ways of analyzing business problems.
- Good understanding of uncovering dataanalysis requirements, and analytical needs
- Effective interpersonal and written communication skills including the ability to create and deliver clear and impactful data presentations, and the ability to communicate complex technical information clearly.
- Ability to work independently and collaboratively, as required, in a fastpaced, matrixed, team environment consisting of internal and external team members.
- Analytical thinker with excellent problemsolving skills and the ability to adapt to changing priorities and deadlines.
- Excellent planning, organization and time management skills including the ability to support and prioritize multiple projects.
ESSENTIAL FUNCTIONS
Primary dutiesresponsibilities:
- Ensure Sales team CRM enhancements and new projects are prioritized appropriately and with the consideration of scalability and ongoing maintenance.
- Analyze configuration changes working with Veeva CRM System Administrator (IT). Establish CRM test scripts and coordinateschedule UATs with relevant field users
- Determine and coordinate process improvements related to CRM functionality, customer data, and reporting.
- Improve and enrich data quality within CRM – address, status, affiliations of HCPs, COEs , establish matchmerge and stewardship activities.
- Manage roster for all field facing teams along with onboarding and offboarding process.
- Assess quarterly cyclical alignment changes and conduct impact analysis and communicate key inputs ZTTRosterTarget lists to all cross functional partners Patient ServicesBIIT.
- Assist in planning and development of an integrated change request processes across crossfunctional BIIT departments.
- Build geographical sales analysis, including: trend analysis, regional data, product rankings, market segmentation, call analysis and other miscellaneous sales support.
- Prioritize projects, meet timelines and exceed quality standards based on incoming and ongoing business needs.
- Analyze data and data requirements regarding reporting solutions, ensure data quality, and match back to core systems transaction results.
- Create and Maintain SOP documentation of Bus Ops solutions (CRM, Reporting, IC), data mapping, data dictionary, and reporting standards.
- Performs other tasks and assignments as needed and specified by management.
- Proficiency with Microsoft Office.
- Experience designing and building visualizations using PowerBI or other business intelligence tools (Tableau, Qlik Sense) strong interest in learning new tools and software is key.
- Demonstrated expertise in analytical methodologies, statistics, and implementing structured ways of analyzing business problems.
- Good understanding of uncovering dataanalysis requirements, and analytical needs
- Effective interpersonal and written communication skills including the ability to create and deliver clear and impactful data presentations, and the ability to communicate complex technical information clearly.
- Ability to work independently and collaboratively, as required, in a fastpaced, matrixed, team environment consisting of internal and external team members.
- Analytical thinker with excellent problemsolving skills and the ability to adapt to changing priorities and deadlines.
- Excellent planning, organization and time management skills including the ability to support and prioritize multiple projects.
KNOWLEDGESKILLSABILITIES REQUIRED
Bachelor’s degree in a related business or scientific discipline and a minimum of 5+ years minimum: Veeva CRM, Data stewardship, Claims and SP Data experience, manage ZTTRosterTarget lists
3+ years minimum: IC, Territory Alignment design,
* Special knowledge or skills needed andor licenses or certificates required.
Required profile
Experience
Other Skills
- Communication
- Time Management
- Teamwork
- Problem Solving
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