Regional Sales Manager - Great Lakes

GROW WITH US:

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:

Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery.

But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com

A DAY IN THE LIFE:

A Regional Sales Manager at Tandem develops sales goals and objectives for each territory on a fiscal, quarterly, and monthly basis.  This individual is responsible for the selection and retention of regional field personnel (Territory Managers (TM) and Clinical Diabetes Sales Specialists (CDSS).  Regional Sales Managers direct the TM and CDSS to achieve and/or exceed assigned sales goals and objectives and provide input to the Area Sales Director regarding sales strategies and plans.

This is a field-based position which the candidate must actually reside in Michigan or Northern Ohio with responsibility for the teams covering the following areas: Detroit, Cleveland, Grand Rapids and Toledo.

A Regional Sales Manager at Tandem also:

• Ensures all field personnel are meeting or exceeding all objectives set including both revenue based and market development objectives.
• Works with Area Director to establish sales objectives by creating a sales plan and quota for Territories in assigned Region in support of corporate sales objectives.
• Achieves Regional financial objectives by analyzing Regional revenue in relation to direct selling expenses. Prepares and completes action plans to address trends, resolve problems, improve Regional sales systems and processes, and affect change.
• Partners with the Regional Clinical Manager (RCM) for the assigned region to assure timely and accurate clinical training outcomes for customers and accounts.
• Partners with internal stakeholders to foster communication and understanding with field and clinical sales.
• Effectively promotes Tandem’s unique market position, differentiation from competitors.
• Builds and maintains rapport with key customers and KOL’s; expands customer base through market development including presentation of education programs.
• Provides coaching and feedback to Territory Managers and Clinical Diabetes Specialists through Field Coaching Reports during regular field visits. Provide feedback after sales calls, presentations, etc., in order to improve technical and selling skills.
• Ensures appropriate staffing of Clinical Diabetes Specialists within each Territory to facilitate the sales process based on established guidelines. 
• Maintains sales data and records on each territory in order to understand market trends and provide direction to employees; communicates competitive data to staff.
• Monitors the sales process and intervenes as necessary to address issues and accelerates the sales process.
• Interprets and explains business/marketing policies and programs to Regional staff in order to maintain consistency and responsiveness to customer needs, ensuring that market and Territory strategies are fully executed.
• Provides input to the Area Sales Director on sales strategies, new product indications, and product acceptance.
• Ensures department staff is properly trained, per designated training plan, before assuming job responsibilities. Also, ensure all regional members participate in on-going training.
• Participates in the selection, development, performance appraisal, merit recommendation, and promotion of department staff.
• Develops and manages schedules and performance requirements of staff.
• Supports the short-term planning for the department including headcount, budgeting, training, and systems requirements.
• Monitor and approves territory expense and mileage usage reports. Ensures region expenses stay within specified quarterly and annual budgets.
• Ensures compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements.

WHAT YOU’LL NEED:

• BS/BA or equivalent combination of education and applicable job experience.
• 8 years sales and/or CDE experience with a minimum of 5 years of related industry sales experience in one or more of the following areas: diabetes, endocrinology, insulin infusion pumps, and managed care.
• 3 years’ experience in a sales management preferred.
• Proficient in dealing with patients, referral sources and health care professionals.
• Ability to manage all aspects of the sales process /activities.
• Skilled at effectively communicating department or area issues and results within and across functional areas and conducting presentations of technical information concerning specific projects or timelines. Able to gain cooperation of others.
• Skilled at effectively leading a cooperative team effort and organizing resources to achieve team goals. Able to make and prioritize process and resource decisions based on overall team needs.
• Proficient in Microsoft Office Suite and Customer Relationship Management software tools.
• Able to travel in the region and work from a home office; must maintain valid driver’s license and required auto insurance as well as good driving record, per company policy.

WHY YOU’LL LOVE WORKING HERE:

At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie.  This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers.

BE YOU, WITH US!

We are firmly committed to being an equal opportunity employer and maintaining a diverse and inclusive environment. We value and embrace that every single one of us brings value to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us.

The base pay for this position is $152,200.00 - $186,000.00 annually, with a target earning potential of $227,200.00 - $261,000.00 annually.  Base pay will vary based on job-related knowledge, skills, experience and  may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes equity and a robust benefits package.   

YOU SHOULD KNOW:  

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background check, which includes a review of criminal history information.

Tandem has good cause to conduct a review of criminal history for this position as this position will have access to customer’s protected health information and regular contact with customers. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders.

REFERRALS:

We love a good referral! If you know someone who would be a great fit for this position, please share!

SPONSORSHIP:

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

APPLICATION DEADLINE:

The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.

Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow.

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