InsuranceBilling Collection Assistant III (Remote) Department of Medicine Business Office

Scheduled Hours

40

Position Summary

Performs advanced followup on insurance billing and collection activities, makes collection calls, verifies the accuracy and completeness of insurance records, and claims, contacts insurance companies andor collection agencies as well as other related duties to expedite payments from various payers for physician services.

Job Description

Primary Duties & Responsibilities:

• Performs insurance followup billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges.
• Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling.
• Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorizationreferral inquiry.
• Makes collection calls to insurance companies andor patients to ensure timely payment of claims.
• Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.
• Supports customer service unit in answering billing and collection questions.
• Assists with training new staff.

• Working Conditions:
  Job LocationWorking Conditions

  • Normal office environment.

  • Physical Effort

    • Typically sitting at desk or table.

    • Repetitive wrist, hand or finger movement (PC typing).

    • 
      Equipment

      • Office equipment.

      • The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

        Required Qualifications

        Education:

        High school diploma or equivalent high school certification or combination of education andor experience.

        
        Certifications:

        No specific certification is required for this position.

        
        Work Experience:

        Billing Or Insurance (3 Years)

        
        Skills:

        Not Applicable

        
        Drivers License:

        A drivers license is not required for this position.

        More About This Job

        WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

        Preferred Qualifications

        Education:

        Associate degree

        
        Certifications:

        No additional certification beyond what is stated in the Required Qualifications section.

        
        Work Experience:

        No additional work experience beyond what is stated in the Required Qualifications section.

        Skills:

        Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Team Leadership, Telephone Communications

        Grade

        C08H

        Salary Range

        $20.57 $30.84 Hourly

        The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including ones qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

        Questions

        For frequently asked questions about the application process, please refer to our External Applicant FAQ.

        Accommodation

        If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 3149351149 and leave a voicemail with the nature of your request.

        All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

        PreEmployment Screening

        All external candidates receiving an offer for employment will be required to submit to preemployment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensurecertification verification, physical examination, certain vaccinations andor governmental registry checks. All offers are contingent upon successful completion of required screening.

        Benefits Statement

        Personal

        • Up to 22 days of vacation, 10 recognized holidays, and sick time.

        • Competitive health insurance packages with priority appointments and lower copayscoinsurance.

        • Take advantage of our free Metro transit UPass for eligible employees.

        • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

        • Wellness

          • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

          • Family

            • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

            • WashU covers the cost of tuition for you and your family, including dependent undergraduatelevel college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

            • For policies, detailed benefits, and eligibility, please visit: https:hr.wustl.edubenefits

              EEO Statement

              Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

              Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.