Offer summary

Qualifications:

8+ years of experience in product design, including developer-focused products., Strong portfolio demonstrating end-to-end design skills and experience with design systems., Ability to lead complex projects from concept to final UI, with a focus on usability and aesthetics., Excellent communication skills and experience mentoring junior designers..

Key responsibilities:

Design and lead complex product experiences from concept to UI implementation.

Collaborate with cross-functional teams to understand customer needs and drive alignment.

Champion customer-centric design and advocate for improvements based on user insights.

Work with senior leadership on long-term product strategy and vision.

Job description

Are you ready to power the Worlds connections?
Senior Staff Product Designer

North America Remote (US & Canada)
Eligible for work authorization sponsorship

Kong is building the future of API management for developers. We’re a fastgrowing, wellfunded company with happy customers and motivated employees.

As a Sr. Staff Product Designer at Kong, you’ll collaborate closely with product managers, engineers, and other stakeholders to understand customer needs and craft exceptional solutions for our customers. Because we’re a small team, you have the opportunity to make a significant impact on our endtoend product experience. Given the technical nature of our product, an ideal candidate will have familiarity with using or designing developer experiences.

What you’ll do:Design exceptional experiences: Design experiences that our customers need and love. Lead complex projects from early concepting to final UI design, while upholding our design standards and design system. Apply systems thinking by looking beyond your product area for opportunities to improve overall cohesion and usability.
Champion customers: Take time to understand our customers, their jobstobedone, and infuse this understanding into your work and that of others. Identify and make a compelling case for improving existing areas of our product to better meet the needs of our customers.
Drive alignment: Solicit diverse perspectives, early and often, to strengthen your work. Communicate context, including customer data, business impact, tradeoffs, and rationale, to generate alignment and make forward progress.
Demonstrate ownership: Proactively educate people outside of the design team on the best way to work together. Be clear about your priorities and level of urgency. Keep people informed about your progress, risks, and changes to timelines. Take initiative to improve our team and its practices.
Level others up: Role model best practices and mentor junior members of the design team. Share the latest design techniques and tooling. Initiate and lead process improvements and repeatable mechanisms that lead to better product and customer outcomes across design and product.
Be a strategic partner and visionary: Work handinhand with senior leaders in longterm product strategy, visioning, and prioritization. Thoughtfully break down complex, multiquarter design visions into small steps of customer value, using data to iteratively inform next steps.

What you’ll bring:
8+ years of related experience, with at least one experience designing for a developerfocused product
A portfolio that demonstrates expertise in all phases of design, including:
Leading a collaborative design process from definition to delivery
Conducting your own user research
Making datainformed design decisions
Positively impacting customers and improving business metrics
Demonstrating strong communication and storytelling skills (written and verbal)
Using and contributing to a shared design system and team processes
Crafting aestheticallypleasing and pixelperfect final UI
A portfolio that demonstrates shared platform experience, including:
Working effectively across teams to gather input, generate options, and drive alignment toward a successful conclusion.
Experience redesigning and testing navigationIA
Kong has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. Compensation varies depending on a wide array of factors, including but not limited to specific candidate location, role, skill set and level of experience. Certain roles are eligible for additional rewards including sales incentives depending on the terms of the applicable plan and role. Benefits may vary depending on location. US based employees are typically offered access to healthcare benefits, a 401(k) plan, short and long term disability benefits, basic life and AD&D insurance, among others. The typical base pay range for this role in the US is $183,855 $229,850.

About Kong:

Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “APIfirst” and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit www.konghq.com or follow us on X @thekonginc.

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