Automation Engineer

What is the purpose of this role?

We’re looking for an IAM / Automation Engineer to strengthen the foundation of our identity and access management strategy while helping us scale smarter. In this role, you'll play a critical part in enhancing our security posture, enabling seamless user access, and improving internal efficiencies through automation. Your work will directly impact the productivity and safety of our workforce by ensuring the right people have the right access at the right time with minimal friction.

What is the role?

The IAM / Automation Engineer is responsible for developing and maintaining identity and access management (IAM) systems while driving automation initiatives that improve operational efficiency. This role involves managing access controls using tools like Okta and Google Workspace, automating user onboarding/offboarding, and building self-service tools or custom integrations with platforms like Slack and Jira. The engineer also supports access governance through RBAC models and auditing processes. This position is ideal for someone who thrives at the intersection of security, productivity, and automation—and wants to build scalable, secure, and user-friendly IT experiences.

Who is DOOR?

DOOR (formerly Latch) is unlocking the next era of Building Intelligence. We combine premium hardware, intuitive software, and automated operations into one seamless platform helping multifamily properties run more efficiently, grow revenue, and deliver smarter, more connected living experiences. From smart access and in-unit automation to building-wide controls, DOOR empowers owners, operators, and property teams to reduce overhead, protect asset value, and stand out in a competitive market.

We believe smarter buildings make life simpler. At DOOR, you’ll help shape a future where buildings anticipate needs, operate effortlessly, and quietly improve life for everyone inside.

What will you do?

• Maintain and improve IAM systems (Okta, Google Workspace)
• Automate user lifecycle processes and device provisioning
• Support role-based access control (RBAC) and access reviews
• Build internal tools and integrations (e.g., Slack bots, Jira workflows)

What do you bring to DOOR?

• 3-4 years of experience in IT automation, identity and access management (IAM), or a related engineering role
• Proficiency in managing IAM platforms such as Okta and Google Workspace
• Strong scripting and automation experience (e.g., Python, Bash, PowerShell)
• Familiarity with identity protocols and provisioning standards (e.g., SAML, SCIM, OAuth)
• Experience designing and supporting RBAC models
• Ability to build and integrate internal tools and APIs (e.g., Slack, Jira)
• Strong troubleshooting and systems integration skills
• Excellent documentation and cross-functional collaboration abilities

Bonus Skills:

• Understanding of access governance and audit processes
• Built or contributed to internal developer or IT self-service tools
• Experience with CI/CD pipelines and version-controlled infrastructure
• Experience with infrastructure-as-code (IaC) tools such as Terraform

DOOR understands that job requirements sometimes exclude people who identify with historically marginalized groups from applying to jobs for which they are qualified. Even if you don’t meet 100% of the requirements listed, or if you achieved these requirements through unconventional channels, we encourage you to apply.

What does DOOR bring to the table?

We are reimagining what a supportive workplace looks like, from the inside out. To ensure every team member feels valued, we provide competitive compensation packages that reflect your skills and contributions. We offer a comprehensive suite of benefits such as generous PTO, and an all-of-you, inclusive approach to benefits:

• Parental Leave
  DOOR provides company-supported parental leave for both primary and non-primary caregivers, along with tiered return-to-work options to support a smooth transition back to the workplace.
• Flexible Time Off
  We offer a flexible time off policy to ensure employees have the opportunity to rest, recharge, and maintain well-being—so they can bring their best selves to work.
• Flexible Working Day
  We support flexible work schedules, empowering employees to structure their workday in a way that best fits their personal and professional lives.
• DOOR Equipment Setup!
  Employees get a full setup of hardware from our home line of products as well as FREE monitoring!

Joining us means:

• Having teammates all over the world in the US, Argentina, Spain and Romania.
• Collaborating in a fast-paced environment where you can apply what you have learned in new challenges, and, more importantly, grow your career.
• Being encouraged to invent and innovate within your role and working in a company where calculated risk-taking is highly encouraged and thinking outside the box is a must.

We embrace diversity and strive to create an inclusive environment for all.

Attention Job Seekers: Beware of job scams!

Job scams are on the rise, and you should take steps to protect yourself in your job search. Here are some guidelines to help you stay safe if you are applying for a job with Latch or DOOR:

• Communications from Latch or DOOR will always come from @latch.com or @door.com. Do not accept a job interview invitation with Latch or DOOR from anyone who does not contact you through an email that comes from @latch.com or @door.com.
• Latch never interviews candidates via Skype or in writing where you do not see the interviewer. All of our interviews happen either by video or in person.
• We  will never offer you a job based on a single conversation with someone claiming to be from our People organization. In all of our job interviews, you will always speak, by video or in person, with the hiring manager for the position.
• Do not share your sensitive personal information with anyone who purports to offer you a job at Latch or DOOR unless you verified that the offer is from Latch or DOOR (check email senders addresses). We will never ask you for your bank account information or your mother’s maiden name during the interview process.
• We will never ask you to purchase any equipment with a promise that we will reimburse you after you begin working for us.
• If you believe you were a victim of a job scam, you may report it to the FBI: https://www.ic3.gov/.