Industrial Engineer II

Job Description:

At Sparklight/Cableone and our Cable One family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT.

What you will do to contribute to the company's success

• Applies facets of Industrial Engineering and Process Improvement to operations and processes throughout Sparklight by analyzing complex problems, formulating abstract models, identifying optimal solutions, and integrating changes to operations.
• ​Independently lead improvement projects from concept to implementation.
• Develops detailed problem statements, conducts root-cause analysis, and develops business needs statements to guide future-state planning.
• Creates detailed process documentation and flows analyzing current and future state of operations.
• Develops process and system level requirements, analyzes requirements, and develops statement of work.
• Evaluates and focuses on the efficiency of both the field and office workforce to improve customer service, operations, and reduce operating expense.
• Provides detailed statistical analysis of current operations through data mining of existing information and formulates data collections schemes as necessary to support process improvements.
• Utilizes various optimization, simulation, and forecasting techniques to discover and justify changes that will improve customer service and/or reduce operating expense.
• Develops relationships with front line associates and management to implement operational efficiencies and changes.
• Takes on other duties needed to help drive our purpose, fulfill our brand principles, and abide by our organization's values.

Qualifications

• Bachelor's degree (B.S.) in Industrial Engineering or Operations Research from four-year college or university. A minimum of 3+ years of industrial engineering experience in the manufacturing or service industries preferred.
• Formal statistical training in probabilities and process control.
• Formal training in time studies.
• Formal training in the process improvement methodology of DMAIC (Define, measure, analyze, improve, and control).
• Knowledge and application of Six Sigma problem-solving and black belt.
• Ability to train employees and other trainers on implementation of new or change in required processes.
• Detail-oriented with excellent analytical skills.
• Goal-oriented, self-starter, with the ability to handle multiple projects simultaneously and effectively meet deadlines
• Strong critical thinking skills to design innovative solutions, solve complex problems, and drive continuous improvement in a dynamic technical environment

Core Competencies

• Committed: Values each customer, while working hard to keep their business and support our communities.
• Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
• Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
• Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

Benefits

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:

• Medical, dental, and vision plans – start when you start!
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection

Additional Perks

• Tuition reimbursement (up to $5,250 on 1st year)
• Annual community support to various organizations across the U.S.
• Associate recognition & awards programs
• Advancement opportunities
• Collaborative work environment
• FREE Cable One services for associates who live in a serviceable area
• Up to $75/mo. Stipend
• Remote Access to select premium channels (Cable One, Sparklight, Cable America and ValueNet Fiber Only)
• Vehicle provided for daily work purposes, if residing within reasonable radius from office location

We’re an Award-Winning Organization!

• Forbes’ “America’s Best Midsized Employers” 2021-2023

Our Commitment

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
 
 

Pre-hire Processes

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.

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