Offer summary

Qualifications:

Minimum of 3 years experience in user research, including both qualitative and quantitative methods., Strong ability to analyze and synthesize complex data and user insights., Excellent communication skills for collaborating with cross-functional teams and presenting findings., Familiarity with research tools like Ethnio, Qualtrics, or UserTesting is a plus..

Key responsibilities:

Plan and execute user research studies, including surveys, interviews, and usability tests.

Collaborate with product and design teams to understand research goals and deliver actionable insights.

Support operational tasks such as participant recruitment, scheduling, and documentation.

Ensure compliance with legal, privacy, and data retention requirements.

Job description

Job Title: UX Researcher ( 100% Remote)

Job Description:

UXR plays an integral and collaborative role in supporting the planning, recruitment and execution of qualitative and quantitative research initiatives.

Day to Day Responsibilities:

Research planning & execution (80%)

Work closely with researchers and ProductDesign stakeholders to understand study goals, participant recruitment criteria, study logistics, technical requirements, and delivery expectations.

Support multiple concurrent projects ensuring forward progress and keeping teams informed through clear and proactive communication.

Conduct user qualitative and quantitative research

Plan and implement quantitative surveys to uncover insights into user behavior and preferences; Craft surveys, analyze data, and present key findings.

Conduct indepth interviews, usability testing, and contextual inquiries to unveil valuable insights into user behavior, motivations, and preferences. Additionally, the researcher will strategize research goals, create interview scripts and discussion guides, and distill findings into practical recommendations.

Operational team support (20%)

Use and develop standard processes and templates to increase the UXR team’s efficiency (documenting standard approaches based on audience, study type, etc.)

Handle operational tasks for PMs and designers including preparing screeners, filtering and vetting candidates, gathering NDAs, scheduling sessions, supporting data collection, and coordinating participant compensation.

Follow research best practices and ensure endtoend compliance with NDAs and consent forms, legal and regulatory requirements, and data privacyretention requirements.

Experience we are looking for:

3+ years leading user research, ideally a mix of qualitative and quantitative

Experience actively collaborating with crossfunctional partners, building rapport, and maintaining healthy stakeholder relationships

Experience distilling complex data and user interviews into clear and concise and actionable takeaways

Supporting or leading project planning, managing timelines, limiting scope creep, etc.

Qualities of an ideal candidate:

Detail oriented and ability to stay organized while managing many moving pieces

Proactive communicator, creative problem solver

Can advocate passionately for user needs, while understanding business priorities

Works well alone and as part of a team

Curiousminded, eager to learn and share knowledge, passion for uncovering user needs

Exceptional interpersonal and observation skills

Ability to synthesize findings into actionable insights

Familiar with a variety of research methods, basic statistics, and data analysis

A plus but not a must:

Familiarity with UX research tools (Ethnio, Qualtrics, UserTesting, etc.)