Offer summary

Qualifications:

Proven or aspiring experience in travel consulting or related fields., Knowledge of travel software and reservation systems is a plus., Excellent communication and sales skills with a customer-oriented approach., Degree in Hospitality, Travel, Tourism, Business, or relevant field is preferred but not mandatory..

Key responsibilities:

Research and recommend travel options based on client preferences.

Organize and book travel arrangements from start to finish.

Provide clients with travel information and handle inquiries or issues.

Maintain client records and foster relationships to ensure customer satisfaction.

Job description

This is a remote position.

We are looking for a Travel Consultant with great enthusiasm for traveling. You will be responsible for promoting and booking travel arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

Responsibilities

Research various destinations and means of travel regarding prices, customs, weather, reviews etc.
Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
Collect deposits and balances
Use promotional techniques and prepare promotional materials to sell itinerary tour packages
Handle unforeseen problems and complaints and determine eligibility for money returns
Attend conferences to maintain familiarity with tourism trends
Create and update electronic records of clients
Maintain relationships with key people
Keep financial statements and documents
Reach the revenue and profit targets

Requirements

Proven working experience as a travel consultant is preferred but not required
Knowledge of traveling software (computer reservations systems, GDS systems and e-travel) is preferred but not required
Proficiency in English; knowledge of additional languages is an advantage
Exemplary sales skills and customer oriented approach
Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
Ability to present, persuade and communicate effectively
Demonstrable ability to handle crises
Degree in Hospitality, Travel, Tourism, Business or relevant field preferred but not required
Candidates with personal travel experience will be preferred