Medical Scheduling Receptionist (ZR_25597_JOB)

This is a remote position.

Schedule:

• Monday through Friday, 9 AM to 5 PM
  

• Client Timezone: Eastern Time
  

  Client Overview
  

  Join a thriving orthopedic medical practice that specializes in comprehensive musculoskeletal care and sports medicine. This established practice features experienced orthopedic surgeons and family medicine physicians who are dedicated to providing cuttingedge treatments and exceptional patient care. The practice is growing and modernizing, offering a dynamic work environment where you’ll be part of a team that makes a real difference in patients’ lives by helping them recover from injuries and return to active lifestyles.
  

  Job Description
  

  This is an exciting opportunity to serve as the vital first point of contact for patients seeking specialized orthopedic and sports medicine care. You’ll work with a userfriendly scheduling system in a fastpaced medical environment where your expertise directly impacts patient satisfaction and practice efficiency. This role offers excellent growth potential in medical administration while working with a dedicated team of healthcare professionals who are passionate about delivering outstanding patient outcomes.
  

  Responsibilities
  

  • Handle incoming patient calls professionally during business hours, serving as the primary contact point
    
  • Schedule appointments efficiently for multiple physicians including orthopedic surgeons and family medicine doctors
    
  • Navigate and master the practice’s intuitive scheduling system to optimize patient flow
    
  • Provide exceptional customer service and address patient inquiries with empathy and professionalism
    
  • Coordinate appointment calendars across multiple providers to ensure seamless practice operations
    
  • Utilize appbased phone system technology to maintain consistent communication standards
    
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    Requirements

    
    

    • Previous experience as a medical scheduler or receptionist, preferably in US or Canadian healthcare settings
      
    • Strong verbal communication skills with a professional, caring demeanor
      
    • Familiarity with medical scheduling systems and patient management processes
      
    • Ability to work Eastern Time zone hours consistently
      
    • Experience with or willingness to quickly learn appbased phone systems
      
    • Knowledge of medical terminology, particularly in orthopedic and sports medicine fields
      
    • Excellent organizational skills and attention to detail in a fastpaced environment
      
    • ​
      
      ​Independent Contractor Perks
      
      • HMO Coverage for eligible locations
        
      • Permanent work from home
        
      • Immediate hiring
        
      • Steady freelance job
        
      • ZR_25597_JOB