This is a remote position.
Google Agent Assist Google Contact Center AI (CCAI)
Dialogflow ES CX (Conversational AI)
Natural Language Processing (NLP)
Integration with CRMs and Contact Center Platforms
Knowledge of Vertex AI, BigQuery (preferred)
API Integration & Webhooks
Contact Center Flows & Agent Assist UseCases
Google Cloud Platform (GCP) fundamentals
Live training delivery with handson labs
Deliver online sessions on Google Agent Assist CCAI
Provide realworld use cases and practical demos
Prepare customized training content & labs
Support learners through Q&A and handson guidance
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