Offer summary

Qualifications:

Proven bookkeeping and payroll experience, preferably with Xero., Knowledge of BAS preparation, reconciliations, and financial reporting., Experience in operations, scheduling, and client communications., Strong attention to detail, organizational skills, and ability to work independently..

Key responsibilities:

Respond to client inquiries via phone, email, and messaging within 24 hours.

Manage job bookings, technician schedules, and travel arrangements.

Prepare and review financial reports, BAS, and manage debt follow-ups.

Create SOPs, training videos, and maintain all job-related documentation.

Job description

This is a remote position.

Work Schedule: Monday to Friday 8:00am to 5:00pm Sydney Time with 1 hour unpaid break.

Job Type: Full-time

Client Communications & Operations

Respond to all client inquiries within 24 hours via phone, email, and messaging.
Manage job bookings, technician schedules, and travel optimization.
Provide proactive job updates and progress reports with cost breakdowns.
Organize and maintain all job-related documentation and compliance records.
Conduct quality control checks on timesheets, variations, and invoices.
Create SOPs, training videos, and process documentation.

Bookkeeping & Financial Management

Bank Feeds & Reconciliation: Enter and match payments/receipts, reconcile bank and credit card accounts.
BAS & Reporting: Prepare, review, and lodge Business Activity Statements (BAS); perform annual GST reconciliation and quarterly P&L reports (on request).
Debt Management: Prepare quarterly outstanding debtor/creditor reports and follow up with debtors to chase unpaid invoices.
End-of-Year Support: Prepare reconciliations for the tax accountant and liaise as needed.

Payroll:

Set up new employees, superannuation, and TFN declarations.
Process weekly/monthly payroll and provide payslips.
Lodge Single Touch Payroll (STP) events and finalisation with the ATO.
Manage termination payments and end-of-year wage reconciliations.
Handle monthly Instalment Activity Statements (IAS), WorkCover lodgement, and superannuation payments.

Requirements

Proven bookkeeping and payroll experience (Xero preferred).
Knowledge of BAS preparation, reconciliations, and financial reporting.
Experience with operations, scheduling, and client communications.
Familiarity with plumbing/renovations workflows is a plus.
Strong attention to detail, organizational skills, and ability to work independently.
Proficiency with Microsoft Office/Google Workspace and job management tools.
Experience creating SOPs and training documentation.