At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founderled and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest longterm and postacute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is humanfirst and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decisionmaking. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn .

Must have portfolio attached for eligibility*

Job Summary:

PointClickCare is looking for a talented Senior UX Designer interested in making a real difference in human lives. By improving the usability of our platform, you will be enabling care professionals to make better informed decisions for their patients and directly impact their success. The ideal candidate has a keen eye for design, strong interpersonal and empathetic skills, an analytical mind, and an ability to thrive in a complex and fastmoving environment.

Reporting to our Manager, UX, you will be deeply involved cross functionally with the Product and Engineering teams. By building relationships with our users, representatives, customer success and other groups, you will holistically improve the usability of our platform in a way that is in touch with our users needs.

Duties and Responsibilities:

· Conducting user research and testing
· Creating mockups to articulate functionality and design
· Refining user personas and mapping journeys
· Championing best practices in user experience design
· Collaborate with Product Management to Iterate on strategic execution
· Collaborate with Engineers and QA to ensure accurate implementation

Your Key Strengths:
· Expert level of professional UX design experience
· Strong eye for visual design lets have the best UI in healthcare
· Experience with AI prototyping tools · Flawless attention to detail
· Experience procuring qualitative and quantitative data
· Experience working in an agile environment
· Expertise with established and emerging design practices
· Ability to manage competing priorities
· Passion for helping others and fostering relationships throughout the org
· Creative and analytical mindsets
· We dont touch code, but working knowledge of HTML and CSS is helpful for discussing specs with engineers
· Expertise in design and prototyping tools such as Figma, Adobe, Protopie, etc
· Experience in usability testing and analytics platforms

#Tech D P3
#Toronto
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It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domesticcivil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential andor sensitive information.

(Canada) Senior UX Designer

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