Offer summary

Qualifications:

Fluent in both French and English (C1–C2 level)., At least 2 years of experience in hospitality, customer service, or reservations., Resourceful, organized, and detail-oriented with a proactive attitude., Comfortable working in fast-paced, remote environments and familiar with multi-app workflows..

Key responsibilities:

Act as the first point of contact for guests, owners, and the sales team via phone, chat, and ticket systems.

Assist guests with reservations and guide them through the booking process.

Upsell additional services to enhance guest experiences.

Collaborate with the team to meet KPIs and improve service quality.

Job description

We're Hiring: Executive Concierge (Remote – Bilingual French & English)
Full-Time Freelancer | Work-from-Home | 48 hrs/week
Shifts: 8 hours/day between 6 AM – 12 AM (Montreal Time)
Urgently hiring — immediate start!

Are you a people person with a passion for hospitality? Do you speak fluent French and English? Join our global team and help us deliver exceptional guest experiences, from the comfort of your own home.

About Corporate Stays:

For over 15 years, Corporate Stays has been the trusted leader in luxury furnished rentals across Canada. With a portfolio of over 10,000 residences, we offer tailored temporary housing solutions to professionals, families, and companies. All supported by our global team of 60+ passionate specialists.

We don't just offer accommodation, we craft experiences that feel like home.

What You’ll Do:

As our Executive Concierge, you’ll be the first point of contact for our guests, owners, and sales team — acting as both a problem solver and a brand ambassador.

Your daily tasks:

Deliver exceptional service via phone, live chat, and ticket systems (Aircall, HubSpot, RMS).
Assist with reservations and guide guests through the booking cycle.
Upsell additional services to enhance the guest experience.
Collaborate with your team to consistently hit KPIs and improve service quality.
Share local insights to help guests feel at home.

You’re a perfect fit if you:

Speak fluent French & English (C1–C2 level).
Have 2+ years in hospitality, customer service, or reservations.
Are resourceful, organized, and detail-oriented.
Thrive in fast-paced, remote environments.
Bring a proactive attitude and ownership mindset.
Are tech-savvy and comfortable with multi-app workflows.

Bonus Points:

Experience using HubSpot, Aircall, and RMS.
Additional languages are a plus.
Time tracking via DeskTime is required.

Apply Now. We’re Hiring Immediately!

We're not looking for a résumé. We're looking for personality, passion, and potential. If this sounds like you, apply today and show us what you’ve got!

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