Minimum 7 years of experience with ServiceNow ITOM Discovery and Service Mapping., Strong knowledge of ServiceNow modules, data transformation, and integration best practices., Hands-on experience with ServiceNow integration tools like REST APIs, SOAP, and MID Server., Bachelor's degree in a related field..
Key responsibilities:
Design, develop, and deploy ServiceNow data mappings and integrations.
Ensure data accuracy and integrity during migration and integration processes.
Collaborate with teams to customize ServiceNow modules and workflows.
Support troubleshooting and optimize performance of data mappings and integrations.
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We are a WBENC and NMSDC certified company helping our clients in their Diversity spending on Staffing or Contingent Workforce Services. Established in 2002 and headquartered out of Princeton-NJ, our 2000+ associates’ strength globally helps clients with talent across Technology, Healthcare, Life Sciences, Aerospace, Automotive, Energy, Pharmaceuticals, Retail, Telecom, Manufacturing and Engineering domains. Our presence in USA, Canada & India helps us support clients in IT, Non-IT, Healthcare, Hospital and Clinical hiring, across the globe.
Experience with ITOM Discovery & Service Mapping and integrating data.
Experience with integration protocols (REST, SOAP, FTP, SFTP).
Experience working with Data Transformation tools (e.g., Import Sets, Data)
Role and Accountabilities:
This will suit an experienced Candidates in primarily involved in mapping data from various systems into ServiceNow, ensuring the efficient and accurate transfer of information, and supporting integrations with other tools and services.
The ideal candidate will possess strong knowledge of ServiceNow modules, data transformation, and integration best practices.
Designing, developing, and deploying service maps, working with discovery patterns, and ensuring accurate representation of IT services and their underlying infrastructure.
Strong understanding of CMDB, its structure, and its relationship to ITOM.
Develop and implement data mapping solutions to move and integrate data between ServiceNow and external systems.
Create mappings between different data sources and ServiceNow objects.
Ensure data integrity and consistency during data migration and integrations.
Assist in the integration of ServiceNow with external systems through middleware, APIs, and connectors.
Work closely with the development and integration teams to ensure seamless data flow between ServiceNow and other applications.
Configure and customize ServiceNow modules and workflows to meet specific business requirements.
Support configuration changes related to mapping and data transformation requirements.
Perform unit and integration testing to ensure data flows correctly from external systems into ServiceNow.
Validate the accuracy and completeness of the data after mapping and integration.
Maintain comprehensive documentation of data mappings, workflows, and integrations. Provide ongoing support and troubleshooting for issues related to data mapping and integration.
Work closely with business analysts, developers, and other stakeholders to understand data requirements and business processes.
Participate in ServiceNow release planning, identifying any mappingrelated changes or upgrades that might affect the platform.
Monitor and optimize the performance of integrations and data mappings.
Recommend improvements to streamline processes and enhance system efficiency.
Skills and Experience Requirements:
Bachelors degree with at least 7 years of ServiceNow ITOM Discovery & Service Mapping and integrating data.
Handson experience ServiceNow – ITOM (CMDB, Service Mapping)
Strong experience with ServiceNow integration tools like Integration Hub, REST APIs, SOAP, MID Server, and other integration technologies
Experience working with Data Transformation tools (e.g., Import Sets, Data Sources, Transform Maps)
Proficiency in ServiceNow scripting (JavaScript) for mapping
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Required profile
Experience
Level of experience:Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.