AR Support

This is a remote position.

SUMMARY

We are seeking a reliable and detail-oriented AR Support professional to assist with collections and general accounts receivable tasks. This individual must be proactive, organized, and able to follow up professionally with customers via calls and emails to ensure timely payments. Experience in freight forwarding or logistics industry is preferred. The ideal candidate can work independently while also thriving as part of a collaborative team.

JOB RESPONSIBILITIES

• Make collection calls and send follow-up emails on outstanding customer balances
  
• Maintain accurate records of communication and payment activity
  
• Assist in reconciling customer accounts and resolving payment discrepancies
  
• Coordinate with internal teams to address invoicing or service issues
  
• Escalate unresolved collection issues to the AR Supervisor as needed
  
• Prepare reports on aging accounts and collection status
  
• Work as part of a team to meet departmental goals and support overall financial health
  
• Support AR Supervisor with additional administrative or reporting tasks as assigned
  
  

QUALIFICATIONS

• 1–2 years of collections or accounts receivable experience
  
• Preferred: Experience in freight forwarding, logistics, or transportation billing
  
• Strong communication and follow-up skills via phone and email
  
• Proficiency with Microsoft Excel (filtering, sorting, basic formulas)
  
• High attention to detail and ability to manage tasks independently
  
• Team player with a collaborative and professional attitude
  
  

JOB REQUIREMENTS

• Should be willing to accept a long-term work-from-home arrangement.
  
• Should be amenable to a permanent night shift schedule.