Offer summary

Qualifications:

Minimum 5 years of experience in the tech industry with a focus on business analysis., Proven ability to develop functional use cases and manage business and functional requirements., Strong communication skills for technical documentation and stakeholder interaction., Educational background with a bachelor's degree, master's degree, or MBA/PGDM..

Key responsibilities:

Engage with product and customer success teams to understand business goals and user scenarios.

Document product requirements and collaborate with UX designers and engineering teams.

Perform market research and competitive analysis to inform product development.

Create operational documents, user manuals, and training materials for new features.

Job description

This is a remote position.

Who we are …

At Gyrus, we are driven by a vision to deliver exceptional customer value with innovative learning technology solutions for organizations globally. We build innovative and industry-leading software cloud services for Learning & development. Our GyrusAim Learning Management System (LMS) is a leading B2B SaaS Product that has been consistently recognized among the Top 20 Learning Systems.

What you’ll be doing …

As a Business Analyst in Our Product Engineering and Support Team, You Will be building the next generation of products and features that span our portfolio of products.

Interact with Product and Customer Success Leads to understanding the business road map and feature sets and user scenarios planned on the platform.
Engage with customers and stakeholders to understand their business goals, and scenarios and features that delight our users. Gain and maintain a deep understanding of market needs and user pain points. Assist technical team with solution design.
Document product requirements and work with UX designers to express feature specifications as mock-ups.
Work closely with Engineering to support all phases of development, testing, release, and maintenance.
Perform competitive analysis and value proposition differentiation.
Define and analyze metrics to evaluate product success and inform the next iteration of the product vision.
Contribute proactively to the continuous improvement of the team - both technically and business processes.
Prepare User Manuals (UM) after the development of new features as per RAD (Requirement Analysis Document)
Prepare training videos showing the newly developed feature functionality.
Market research on the LMS industry and our competitors.
Prepare operational documents – SRS, BRD, FRD, RAD, UM

What we require…

· This role is for someone with 5+ years of experience in the tech industry, with proven experience developing functional use cases and the management of the business and functional requirements in an IT application development environment.

· A Strong Communicator. You can communicate complex topics to diverse audiences in both written and oral formats. Experience in building out technical documentation, training materials, and support documentation for projects and products.

· A Problem Solver. You delight in finding practical solutions for difficult problems and are comfortable in a fast-moving environment. Demonstrated organizational skills, attention to detail, and ability to work independently and as a member of a team.

· Collaborative and Team Player. Experience working in a collaborative and agile team across multiple stakeholders in a global team.

· Educated. Professional Degree Any bachelor’s degree, Any Master's Degree, M.B.A/PGDM.

· Gyrus is built on core values of Customer first – responsiveness, priority, courtesy, and respect; Integrity and commitment – we do as we say; Quality in everything we do; Positive team approach; and an innovation and learning mindset.

Benefits:

· 5 Days Working

· Work hours flexibility

· Learning & Development

· Quarter Rewards Program

· Yearly Performance based Appraisal

· Festival Celebrations

· Maternity Leaves

Required profile