Offer summary

Qualifications:

2-4 years of experience in lifecycle or email marketing., Proficiency with ESP tools like SendGrid, Klaviyo, Iterable, or Braze., Strong skills in segmentation, A/B testing, and performance reporting., Ability to translate behavioral data into targeted audience lists..

Key responsibilities:

Design and execute personalized marketing campaigns across email, SMS, and push notifications.

Build and manage triggered flows for onboarding, winback, and seasonal events.

Analyze campaign performance and optimize strategies based on insights.

Collaborate with data teams to develop dynamic audience segments.

Job description

Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains.

We’re looking for a Lifecycle Marketing Manager to turn customer data into personalized, high-performing campaigns that drive reorders, retention, and long-term customer value—starting with email and expanding into SMS and push as needed. This person will support Sauce’s fast-growing Marketplace and Direct teams by scaling lifecycle efforts across segmentation, dynamic audience creation, triggered flows, experimentation, and performance analysis. You’ll own the full ESP and CRM suite including Twilio & their SendGrid product and be instrumental in building a scalable growth engine based on the proven success of our Marketplace campaigns.

What You'll Do:

Audience Segmentation & Targeting

Translate behavioral, transactional, and market-level data into usable audience lists.

Partner with Data teams or use tools like Databricks/Segment/SendGrid Automations to build dynamic, event-triggered audiences.

Campaign Planning & Execution

Take a lead role in strategizing and launching high-impact Marketplace and Direct campaigns, from concept through copy, design, testing, and scheduling.

Manage the full lifecycle within our ESP, including automation workflows and manual sends.

Lifecycle Journey Design

Build triggered flows for things like onboarding, winback, “days since last order,” new restaurant launches, seasonal events, etc.

Think beyond one-off sends—create experiences that move the needle on repeat behavior.

Experimentation & Optimization

Constantly test subject lines, content, CTAs, timing, and format.

Use campaign insights to launch repeatable playbooks that scale efficiently.

Reporting & Insights

Track key metrics like open rate, CTR, conversion, revenue per send, etc.

Build dashboards and share regular reporting (and learnings) to help prioritize what’s working.

What You Bring:

Must-Have:

2-4 years of hands-on lifecycle or email marketing experience, including ownership of ESP tooling (e.g., SendGrid, Klaviyo, Iterable or Braze), segmentation, A/B testing, and performance reporting.

Execution-First Mindset: thrives on hands-on work; can follow direction yet steadily moves toward full autonomy.

Balanced Creative & Analytical Approach: equally comfortable writing compelling email copy and interpreting funnel metrics to inform next steps.

ESP Proficiency: proven, daily-use experience with at least one of: SendGrid (preferred), Klaviyo, Iterable, or Braze.

Data-Driven Segmentation: able to translate behavioral and transactional data into targeted audience lists without over-reliance on engineering.

Nice-to-Have:

Basic HTML & Light SQL/Data Query Skills: can tweak email templates and pull simple queries independently.

Domain Familiarity: past work in foodtech, e-commerce, or marketplace environments.

Self-Starter Capability: while not required on day one, shows potential to own strategy and “run with the context” as the role matures.

Requested Technology & Equipment:

Reliable personal computer or laptop with current software

High-speed internet connection

Keyboard, mouse, webcam, and headset with microphone

Primary 24” monitor (second monitor recommended)

What We Offer:

Strong & Competitive Compensation Package

Flexible Work Environment

10 Paid Personal/Vacation Days

5 Paid Sick Days

Monthly Wellness Stipend

Quarterly Team Dinners & Events!

The Opportunity to Build Something that Changes the Delivery Tech Industry for the Better!

Sauce is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.

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