Insurance & Billing Coordinator (ZR_25471_JOB)

This is a remote position.

Work Schedule: Monday to Thursday 8am - 5pm CST and Friday 8am - 1pm CST with 1 hour unpaid break (8 paid hours per day)

Client Timezone: Central Time (North Dakota)

Join a thriving orthodontic practice dedicated to transforming smiles and improving lives through exceptional patient care. This established dental specialty practice focuses on creating beautiful, healthy smiles while maintaining the highest standards of patient service and clinical excellence. The practice values innovation, teamwork, and professional growth, offering a supportive environment where your expertise in healthcare administration will make a meaningful impact on patient experiences and practice success.

Step into a pivotal role as an Insurance & Billing Coordinator where you’ll be the backbone of financial operations for a growing orthodontic practice. This remote position offers the perfect blend of healthcare administration expertise and cutting-edge technology, allowing you to work with specialized orthodontic practice management software while ensuring seamless patient care through expert insurance management. You’ll have the opportunity to solve complex insurance challenges, streamline billing processes, and directly contribute to patient satisfaction by removing financial barriers to treatment. This role is ideal for a detail-oriented professional who thrives on problem-solving and wants to make a tangible difference in healthcare delivery while enjoying the flexibility of remote work.

• Process and manage comprehensive insurance claims for orthodontic treatments and procedures
  
• Conduct thorough insurance verification and coordinate pre-authorization requests with insurance providers
  
• Navigate and resolve insurance denials through strategic appeals processes and documentation
  
• Collaborate with clinical team to align treatment planning with insurance coverage requirements
  
• Oversee billing operations and provide expert patient financial coordination and communication
  
• Master and utilize TOPS Ortho patient management software for seamless daily operations
  
• Independently investigate and resolve complex insurance-related issues using analytical skills
  
• Support broader practice operations and contribute to team success as opportunities arise
  
• Maintain accurate financial documentation and ensure compliance with healthcare regulations
  

• Medical or dental billing and insurance coordination experience strongly preferred
  
• Proven experience with insurance claims processing, verification, and appeals management
  
• HIPAA certification or demonstrated knowledge of healthcare compliance requirements
  
• Proficiency with Mac computer systems (essential for TOPS Ortho software compatibility)
  
• Strong analytical and problem-solving abilities with self-directed learning capabilities
  
• Exceptional attention to detail and accuracy in financial and medical documentation
  
• Excellent written and verbal communication skills for professional insurance company interactions
  
• Ability to adapt quickly to new systems and processes through comprehensive training
  
• Self-motivated professional who thrives in remote work environments
  
• Commitment to maintaining confidentiality and professionalism in healthcare settings
  

Independent Contractor Perks

• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring