Offer summary

Qualifications:

Experience in media, PR, law, journalism, or emergency management., Excellent verbal and written communication skills., Ability to work effectively in fast-paced, high-pressure environments., Discretion and judgment in handling sensitive information..

Key responsibilities:

Monitor breaking news and social trends to identify potential crises.

Assess and triage the severity of emerging situations.

Proactively contact key individuals within affected organizations.

Maintain tracking systems for leads, responses, and follow-ups.

Job description

This is a remote position.

Schedule:

20 hours per week
Flexible hours, availability during breaking news cycles required

Client Overview:

Join a dynamic crisis communications agency that provides critical support to companies during their most challenging moments. This innovative agency specialises in real-time crisis response, operating 24⁄7 to assist businesses when they need expert communication guidance most. The company focuses on identifying organizations experiencing crisis situations and connecting them with life-saving communication services that can make the difference between reputation recovery and lasting damage. This is an opportunity to work with a forward-thinking agency that operates at the intersection of breaking news and strategic communications.

Job Description:

We are seeking a highly resourceful, fast-moving, and intuitively sharp assistant to support a Crisis Manager who works at the intersection of media, reputation, and emergency response. This is not your average assistant gig. In this role, you’ll be the first line of contact when a headline breaks or a client crisis emerges — helping assess the situation and initiate swift, smart outreach to individuals or corporate entities in the thick of it.

If you’re the person who always knows what’s going on before it hits the mainstream, loves the rush of real-time decision making, and can communicate with clarity and urgency under pressure — this is your calling.

Responsibilities:

Monitor breaking news, alerts, and social trends to identify individuals or companies facing potential PR, legal, reputational, or operational crises.
Quickly assess and triage the gravity of a developing crisis based on public information and internal guidelines.
Proactively identify and reach out to key individuals (CEOs, communications executives, legal teams, etc.) within affected organizations or situations.
Serve as the calm, composed first point of contact during chaotic moments — representing the crisis manager with professionalism and discretion.
Gather relevant facts and fill out a concise internal lead form to be submitted to the Crisis Manager within minutes or hours of the initial incident.
Maintain a streamlined system for tracking leads, response timelines, and follow-ups.
Collaborate with the Crisis Manager to anticipate needs, schedule follow-ups, and flag high-priority situations.

Requirements

Proven ability to work in fast-paced environments.
Background in media, PR, law, journalism, emergency management, or related fields is a plus.
Excellent verbal and written communication skills — especially over the phone and email.
Fearless and respectful in reaching out to high-level executives or individuals in crisis.
Strong judgment and discretion in handling sensitive and confidential information.
Quick on your feet — both in thought and action — with a talent for staying calm under pressure.
Comfortable using news monitoring tools, search engines, and public data to research individuals and situations in real-time.
Available during breaking news cycles, including early mornings or evenings when necessary.

Benefits

Independent Contractor Perks:

Permanent work from home
Immediate hiring
Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process.

ZR_25367_JOB

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