Offer summary

Qualifications:

Proven experience managing infrastructure or platform engineering teams., Strong technical background in Kubernetes, cloud networking, and distributed systems., Hands-on experience building and operating systems at scale in a cloud environment, preferably AWS., Effective communication skills with cross-functional collaboration experience..

Key responsibilities:

Lead a team responsible for Kubernetes orchestration, networking, and service mesh infrastructure.

Define and execute a roadmap to improve platform scalability, reliability, and efficiency.

Partner with Security, Platform, and Application teams to enable secure and seamless developer experiences.

Drive automation, observability, and performance improvements across infrastructure stack.

Job description

Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.

With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

About the Role

The Compute and Networking team is the foundation of Attentive’s engineering organization. We build and operate the compute, storage, networking, and deployment systems that power our scale, processing billions of events from over 100 million users every day. This is a high-impact, high-performance team where infrastructure is treated as a product and reliability is a core feature. Everything is built on top of the compute platform provided by this team, requiring a deep understanding of infrastructure, reliability and scalability.

What You'll Accomplish

Lead a team responsible for Kubernetes orchestration, networking, and service mesh infrastructure

Define and execute a roadmap to improve platform scalability, reliability, and efficiency

Partner with Security, Platform, and Application teams to enable secure and seamless developer experiences

Drive automation, observability, and performance improvements across our infrastructure stack

Contribute to incident response, production readiness, and root cause analysis processes

Mentor engineers and help foster a culture of technical excellence, ownership, and collaboration

Your Expertise

Proven experience managing infrastructure or platform engineering teams

Strong technical background in Kubernetes, cloud networking, and distributed systems

Hands-on experience building and operating systems at scale in a cloud environment (ideally AWS)

Effective communicator with a track record of working cross-functionally

Ability to balance strategic thinking with hands-on technical guidance

Good understanding and experience with AWS Infrastructure such as EKS, VPC, Load Balancers

Nice to Haves

Experience with Istio, Envoy, or other service mesh technologies

Proficiency with Terraform and infrastructure-as-code workflows

Background in developer platforms or internal infrastructure tooling

What We Use

Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS

Infrastructure tooling includes Istio, Datadog,Terraform, CloudFlare, and Helm

Our backend is Java /Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Kinesis, AirFlow, Postgres, Planetscale, and Redis, hosted via AWS

Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright

Our automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

- The US base salary range for this full-time position is $182,240 - $285,000 annually + equity + benefits

- Equity is a substantial part of the total compensation package

- Our salary ranges are determined by role, level and location

#LI-EF1

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

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