Offer summary

Qualifications:

At least 5 years of experience in product management, preferably with SaaS, analytics, or MSP-related products., Bachelor's degree in Business, Computer Science, or a related field., Strong skills in user research and translating needs into product assets., Experience working in Agile teams and familiarity with tools like Jira and BI platforms..

Key responsibilities:

Define and lead the roadmap for client-facing assets such as dashboards and reports.

Conduct user research to identify needs and translate insights into product requirements.

Manage assets throughout their lifecycle, ensuring performance and usability.

Collaborate with marketing and customer success teams to support product launch and user education.

Job description

MSPbots is on a mission to automate the future of MSP operations. We're looking for a Senior Asset Product Manager to own the full lifecycle of our client-facing assets—dashboards, widgets, bots, reports, and apps—that drive real, measurable value for our users.

In this strategic and hands-on role, you’ll lead cross-functional initiatives that shape how our clients interact with data and automation, directly influencing outcomes like retention, ROI, and customer satisfaction.

Work Setup: Remote, Semi-Flexible, Monday–Friday from 4 PM to 1 AM PHT (3 AM–12 PM CDT) | Fixed Rest Days: Sat–Sun

What You’ll Do
Asset Strategy & Execution

Define and lead the roadmap for new and existing assets
Align asset development with company vision and client needs
Present updates, results, and plans to internal stakeholders and client-facing teams

User Research & Product Design

Conduct interviews and surveys, then analyze data to uncover real user needs
Translate insights into requirements and user stories
Collaborate with analysts and engineers to prototype and iterate rapidly
Advocate for the client at every stage of development

Lifecycle Ownership & Optimization

Manage assets from ideation through launch and iteration
Ensure high standards of performance, usability, and documentation
Track KPIs (usage, adoption, client feedback) and use data to drive improvements

Go-to-Market & Enablement

Work with marketing and CS teams to develop onboarding guides, demos, and training content
Support launch communications, user education, and internal rollout

What We’re Looking For

5+ years in product management, ideally with SaaS, analytics, or MSP-related products
Skilled in user research and translating needs into high-impact assets
Strong communicator and presenter—comfortable with executive and client-facing discussions
Experience working in Agile product teams
Analytical mindset with a bias for action and continuous improvement
Familiarity with tools like Jira, UserPilot, BI/analytics platforms
Bachelor’s degree in Business, Computer Science, or related field

What’s in It for You

Competitive salary and performance-based growth
HMO reimbursement: $100/month
Life Insurance: $20/month
Dental: $20/month | Vision: $4/month
15 PTO days per year (convertible to cash if unused!)
Training/Development Reimbursement: Up to $30
Paid US Holidays

Ready to Build Game-Changing Products for MSPs?
If you’re a product leader who thrives on solving real-world problems through smart, user-first assets, we want to meet you. Apply now at mspbots.ai

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