Job description

Analysts for Veeva Vault implementations help guide our clients in the configuration and deployment of Veeva’s cloud-based solutions, ensuring successful outcomes for any and all aspects of the project. A successful analyst should be well-versed in translating design documents into functional specifications, mapping business processes for technical solutions, and documenting business requirements for the core application, system integrations, and legacy data/document migrations. The analyst is a key role on the project, serving as a trusted partner with the client business team while liaising with the technical delivery competency and Veeva Professional Services.

Objectives of this Role

Drive identification and documentation of requirements across business functions and document business systems processes through evaluation of current state and desired future state processes
Support Validation deliverables, testing execution, and System Development Lifecycle (SDLC) documentation
Serve as thought leader for technical business processes, developing forward-thinking system configurations that promote increased efficiency and productivity on multiple levels
Create and implement precise communication and change management plans, with attention to transparent communication at all levels
Perform, evaluate, and communicate thorough quality assurance at every stage of systems development

Responsibilities

Partner with other stakeholder teams across business functions to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with project, managerial, and executive teams
Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain business processes, to all appropriate stakeholders
Author and update documentation, and formally initiate and deliver requirements and SDLC documentation for a GxP system
Liaise with the client’s business, technical, project management, and validation/quality units as well as Veeva Professional Services to help ensure the successful configuration of Veeva Vault in accordance with the client System Development Lifecycle (SDLC)
- Support the development of System Training for end users
- Support the development of user and functional specifications, process maps
- Support testing for User Acceptance
- Review and provide feedback on project validation documents
Support efforts to analyze and update affected procedural documents (SOP, Work Instruction, Job Aids, etc.) in support of the implementation of Veeva Vault Clinical

Skills and Qualifications

Bachelor’s or Master’s degree in IT or Computer Science or equivalent experience
5+ years of proven experience in an analytics and systems development capacity
Experience with Veeva Vault Clinical configuration, implementation
- Experience with Study Startup (including Feasibility) and Site Connect preferred
Working knowledge of Clinical Operations for Life Sciences companies
Proven development of cloud-based solutions
Strong analytical abilities
Highly proficient technical writing capabilities
Knowledgeable of SDLC and the delivery of GxP Validated systems
Practical experience generating process documentation and reports
Proven capabilities in project and user-acceptance-testing (UAT) management
Strong working knowledge of relevant Microsoft applications, including Visio

Project-Specific Considerations

Work will predominantly be performed remotely on ET time – may have to be on site minimally for workshops, etc., in NY/NJ area
Project phase is reaching configuration lock for Vault Clinical Study Startup (SSU) and Site Connect
- Validation workstream and deployment will continue through the end of 2025
Next project phase will focus on enhancements and the expansion of SSU for Feasibility functionality
- Kick off in 3Q2025 and will extend through 2Q2026