Offer summary

Qualifications:

Minimum of 3 years' experience with Records and Information Management systems., Experience in technical support and troubleshooting of RIM applications., Knowledge of integrating RIM applications with enterprise systems., Familiarity with system administration, configuration, and performance monitoring..

Key responsibilities:

Oversee installation, administration, and support of applications.

Coordinate upgrades and modifications with various teams to ensure testing alignment.

Produce documentation related to system provisioning, maintenance, and support.

Provide training and troubleshoot system issues for users.

Navitas Partners LLC is a diversity led business, headquartered in NJ, as a dynamic IT professional services and workforce solutions company. We believe creating the best solutions in human resource services means always going above and beyond - and people are our most important asset. Our “DNA” invokes core values of knowing, trusting and serving our relationships. The better we know our clients and candidates, the better our relationship, and the better we match the needs and exceed expectations. We want our client’s experience with us to reflect a transparent, professional and driven relationship. At Navitas Partners we strive for Excellence in People, and grow with you to become a true extension of your HR specific business requirements, while remaining sensitive to your price & business needs. Certified Diversity Employer: SBE • WOSB • WBE • MBE • NMSDC NAICS: 541511, 541512, 541513, 541519, 54164, 518210, 811212, 561320 https://form.jotform.com/223145471243247

Job description

Title: Application Administrator
Location: Remote, LA
Duration: 3+ years

Job Description:

The scope of the proposed services will include the following:

Oversee the installation, administration, configuration and support of applications.
Coordinate enhancement, modifications or upgrades with users, developers, business analysts, infrastructure teams, governance groups, and change management teams with a goal of aligning testing processes.
Produce documentation related to the provisioning, maintenance and support of the system.
Initiate roll-back procedures and information related to validation and components.
Provide training to new users and take the lead when troubleshooting system problems.

Expertise and/or relevant experience in the following areas are mandatory:

3+ years' experience implementing Records and Information Management systems (RIM)
Experience in providing technical support and troubleshooting for RIM applications.
Experience with integrating RIM applications with other enterprise systems.
Familiarity with system administration tasks, including system configuration and performance monitoring.
Applicant should have a general understanding and experience with the following components or similar technologies: Case Foundation (workflow), Content Manager (document repository), and Enterprise Records Foundation (retention management).

Required profile