Offer summary

Qualifications:

Bachelor’s degree in Business Administration, Computer Science, or related fields., 2–3 years of experience in business optimization or process improvement., Proficiency in automation tools, AI solutions, and data analysis., Strong communication and collaboration skills with a passion for technology..

Key responsibilities:

Recommend and implement productivity and knowledge sharing tools.

Conduct audits to identify and update knowledge materials.

Streamline knowledge management processes using appropriate tools.

Collaborate with stakeholders to develop efficient workflows.

Job description

Summary of role

As a Business Optimization Specialist, you will be at the forefront of transforming business operations by leveraging cutting-edge technologies, automation tools, and analytics. This role is perfect for someone with a keen eye for process improvement and a knack for collaboration. You will play a pivotal role in ensuring that ITCAN remains a leader in efficiency, knowledge management, and business performance.

Job Details

Seniority Level: Mid-Senior Level

Employment Type: Full Time

Industry: Marketing & Technology

Job Function: Knowledge Management

Requirements & Qualifications

Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field
2–3 years of experience in business optimization, process improvement, or a similar field
Proficiency in automation tools, AI-driven solutions, and data analysis to provide actionable insights
Expertise in content management systems for creating, editing, and publishing content
Ability to independently plan and implement small-scale change initiatives
Familiarity with knowledge-sharing platforms and project management methodologies
Strong communication and collaboration skills, with a passion for technology and innovation

Responsibilities

Recommend and implement tools and technologies to boost productivity, collaboration, and knowledge sharing
Conduct audits to identify knowledge gaps and update materials for proactive sharing
Streamline knowledge management processes using appropriate tools and systems
Identify and implement automation and optimization solutions for business processes
Collaborate with stakeholders to address challenges and develop efficient workflow strategies
Configure and integrate automation tools seamlessly into existing systems
Maintain an accurate and accessible centralized knowledge base for all team members
Oversee performance and expense management systems to meet organizational goals
Plan and execute tool integration and migration projects with key stakeholders
Develop and enforce standardized guidelines for effective process documentation

Key Skills

Analysis · Automation · Collaboration

Required profile