Offer summary

Qualifications:

5+ years of QA experience., 2+ years of QA management experience., Strong knowledge of risk management and testing methodologies., Technical skills in both functional and non-functional testing, preferably in continuous delivery environments..

Key responsibilities:

Manage and mentor a team of quality engineers.

Develop and implement manual QA strategies and frameworks.

Monitor quality metrics and drive improvement actions.

Foster a culture of quality, accountability, and collaboration.

Job description

About AllTrails

AllTrails is the world’s most popular and trusted platform for outdoor exploration. We connect people to the outdoors, help them discover new places, and elevate their experiences on the trail. With the most comprehensive collection of trails in the world, AllTrails supports inclusive access to nature for a global community of millions of trailgoers. Every day, we solve incredibly hard problems to get more people outside, for their wellbeing and the collective care of the natural world. Join us!

This is a U.S.-based remote position. San Francisco Bay Area employees are highly encouraged to come into the office one day a week.

QA Manager

We're looking for a dedicated QA Manager to help ensure every AllTrails user experience meets the highest standards of quality and reliability. In this role, you'll guide and mentor a skilled team, build and scale thoughtful QA strategies, and foster a culture rooted in curiosity, accountability, and continuous learning.

If you're energized by solving complex problems and building products that help people connect with the outdoors, we’d love to hear from you.

What You'll Be Doing:

Managing and mentoring a team of experienced and passionate quality engineers

Developing manual QA strategy, methodology, discipline and framework

Monitoring and analyzing key process and quality metrics; driving corrective and preventive action plans to ensure ongoing improvement

Providing technical expertise in Testing Methodologies, Testing Processes, Tools and Techniques

Fostering a quality, accountability, and collaboration culture across the organization

Requirements

5+ years QA experience

2+ years of QA Management experience

Excellent knowledge of Risk Identification, Risk Management and Risked Based Testing

Strong technical skills, both functional and non-functional, ideally in a continuous delivery environment

Self motivation and a deep sense of pride in your work

Scrappy, creative problem solver who is willing to dive in wherever is needed

Passion for the outdoors

Comfort with ambiguity and an instinct for moving quickly

Humility, empathy and open-mindedness - no egos

AI Native: You naturally incorporate AI tools to enhance your work. You’re comfortable writing prompts, evaluating AI outputs, and enjoy experimenting with new ways to boost creativity, productivity, and decision-making.

Nice to Have

Experience with backend and/or web application testing from design to release

Experience with web technologies like HTML, CSS, Javascript

Experience with SQL and databases

Familiarity with ZenDesk, UnitQ

Nature celebrates you just the way you are and so do we! At AllTrails we’re passionate about nurturing an inclusive workplace that values diversity. It’s no secret that companies that are diverse in background, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be more successful. We’re focused on creating an environment where everyone can do their best work and thrive.

AllTrails participates in the E-Verify program for all remote locations.

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